Technical Support Specialist

Dormakaba · Electrical Equipment & Cables · Access Control & Alarm Systems · 2 days ago
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Location
In office (Dubai)
Employment
Full-Time

First seen by Alion on Oct 27, 2026.

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Dormakaba

Learn about dormakaba - Your trusted access solutions partner | Discover our expertise, innovation, and commitment!
dormakaba.com · HQ: Rümlang, Switzerland · Electrical Equipment & Cables · Access Control & Alarm Systems · Est. 2015

We are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects providing 2nd-level technical support to partners and customers and delivering operator and technical trainings.

Key Responsibilities:

  • Commission ACS projects across the MEA Region.
  • Provide technical support and troubleshooting in line with SLAs and warranty coverages.
  • Develop and conduct technical training course for partners and customers.
  • Support R&D pilots product release testing and share knowledge internally.
  • Prepare and submit regular checkpoint reports.

Candidate profile:

  • Diploma in Electronics (Bachelors in Electrical/Electronics/IT preferred).
  • 3 years experience in technical service commissioning or troubleshooting in Extra Low Voltage (ELV) solutions.
  • Knowledge of IT systems networking and databases (Microsoft SQL/Oracle).
  • Strong communication analytical and problem-solving skills.
  • Training delivery experience is an advantage.

Required Experience:

IC

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