Customer Success Manager (m/f/d) for Ticketing

Your Journey starts now!

In the vastness of the event organiser spheres, we are now looking for energetic support in order to move further, higher and faster in the event sky. Are you looking for a team full of POW! and PENG! and a lot of BOOM in the daily business? Then contact us...better now than later!

Your mission

After you've tapped yourself a fresh hot drink, you'll get right into your daily doing. As Customer Success Manager or Project Manager, you will support event organizers in setting up new or existing events in our system. Creating events, seating plans, price lists, layouts, contingents and stores are part of your core tasks. In the afternoon you will have one or two nice phone calls, during which you will actively advise and support our customers. In the evening, you will briefly staff the helpdesk for more automation in customer support and then sit back and relax. Hey, and next week the next event is coming up that you will successfully support off- or online.

Your profile

You call yourself an event manager, bachelor, master, business administrator ( traineeship and / or studies) or as a career changer you think your qualifications meet our requirements for a Customer Success Manager? Then apply and let's talk about your experience over the last few years. If you already come from the world of (event) ticketing or from an IT field, you have already set the right course. As a career changer in this exciting sector, we require at least a high affinity for software and event topics. Your eloquence and your sensational writing style in German and English enable you to present yourself confidently to our customers every day. If you are still up for teamwork and a bit of Silicon Valley feeling, we are curious why your application is not already in our mailbox!

Why us?

Lunch-Meal Bonus: As a team member, you will receive a discount on your lunch orders.

Discounts & Tickets: As a partner of many events, our team can benefit from exclusive tickets.

Personal development: It is important to us that you have the freedom to learn new things.

Team Happenings: Whether it's a beer after work or a BBQ, we celebrate the team vibe.

Once again at a glance

• Event Manager, Bachelor, Master, Business Administrator (training and/or studies)
• Career changers welcome
• From the world of (Event) Ticketing or IT
• High affinity for software
• Confident appearance in customer contact
• Great interest in event topics
• Fluent in German and English (written/spoken)
• Looking for a permanent dream job
• A passion for teamwork