Application Owner Parties MDM

The Division

The Group Digital Capabilities (GDC) division ensures Euroclear’s competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets.

The Tribe

The CO (Customer Onboarding) tribe contributes to the division strategy in delivering and supporting, through agile practices, cost-effective time-to-market solutions for the domain of digital customer experience. The domain covers the various areas of the customer onboarding journey.

Role purpose

Provide clear operational and application ownership for the Parties capability, including its Azure services, master data management solution, integrations and data flows, ensuring the capability is sustainable, controlled and ready to support ongoing business and delivery needs.

Key responsibilities

• Own the operational health and lifecycle of the Parties master data management solution and its supporting Azure components, working with product, architecture, engineering and support stakeholders.
• Maintain visibility of data flows, interfaces, dependencies and failure points across upstream and downstream applications.
• Coordinate the investigation and resolution of data-quality, synchronisation and integration issues.
• Ensure monitoring, alerting, support procedures and recovery arrangements cover Azure services, interfaces and MDM processing.
• Work with architecture and engineering teams to maintain clear ownership of the canonical party model, matching and merging rules, identifiers and data-distribution patterns.
• Assess the operational and data impacts of releases, schema changes and changes to consuming or source systems.
• Maintain visibility of application risks, technical debt, dependencies, support needs and lifecycle obligations, and ensure ownership is clear for incidents, problems and operational follow-up.
• Support governance and control activities required to keep the application compliant and supportable, balancing roadmap delivery with application health and sustainability.
• Maintain technical and operational documentation covering solution architecture, interfaces, data lineage, support procedures and knowledge continuity.

Experience and knowledge

• Application ownership or service management in a complex enterprise environment
• Strong working knowledge of Microsoft Azure services and cloud-based integration patterns
• Experience with master data management solutions, preferably within customer, client or party data domains
• Understanding of data modelling, data quality, matching, merging, survivorship and golden-record principles
• Experience supporting APIs, event-based integrations, batch interfaces and data-reconciliation processes
• Production support, monitoring, incident management and release/change governance
• Ability to work across architecture, engineering, security, infrastructure, data governance and business teams

Profile

• Strong ownership mindset, with the ability to make operational issues visible and drive them to closure
• Able to understand a technically complex data and integration landscape without necessarily being the hands-on solution engineer
• Comfortable challenging technical proposals and identifying operational, data-quality and supportability risks
• Strong analytical approach to tracing problems across multiple systems and data flows

Soft Skills

• Strong communication skills (verbal, written, active listening).
• Excellent spoken English is required.
• Strong communication and interpersonal skills, problem solving, analytical and critical thinking, public speaking, listening skills, influencing skills and time management.
• Excellent documentation and presentation skills.
• Creative, flexible, and willing to continuously adapt, evolve and improve software development processes.
• Autonomous, eager to learn independently (build own business network, ask questions, etc.).

We welcome applicants from all backgrounds and experiences. If you meet most of the requirements and are excited about the role, we encourage you to apply.