Manager, Casino Operations
Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Aug 20, 2026. Fliff scores A on the Alion truth index.
We seek an experienced Manager, Casino Operations to join our Games team and help design, implement, and optimize our Social Sweepstakes Casino and adjacent Games verticals. The ideal candidate will bring a strong background in Casino Operations and exhibit excellent operations and commercial experience.
Key Responsibilities:
- Casino Content Operations
Own the game release calendar end to end - planning, scheduling, and shipping a steady cadence of new content across slots, instant win, crash, table games, and emerging categories
Manage game configuration and lobby operations: placement, categorization, featuring, jackpots, and promotional mechanics
Maintain content operations playbooks, launch checklists, and QA standards so every release meets the same bar
Launch & Integration Management
Project-manage game and provider integrations with Product and Engineering - tracking milestones, unblocking dependencies, and owning launch readiness (assets, configurations, certifications, testing)
Coordinate launch go-to-market with Marketing and CRM, including featuring plans, promotions, and lifecycle campaigns
Run post-launch reviews to tighten the launch process with every release
Vendor & Partner Operations
Serve as the primary day-to-day operational contact for game studios and aggregators - onboarding, roadmap coordination, issue escalation, and delivery tracking
Prepare and run recurring vendor business reviews, and track vendor performance and deliverables against the commercial terms owned by the GM, Games
Support the GM’s sourcing and negotiation efforts with operational due diligence on prospective studios and content
Live Operations & Player Protection
Monitor game health and uptime; own incident management with vendors, Engineering, and CX to protect player experience and revenue
Work with Payments & Fraud and Compliance to ensure casino operations - game configurations, promotions, and prize redemptions - stay within the sweepstakes model
Act as the escalation point for CX on casino-related player issues, closing the loop on root causes
Performance Reporting & Optimization
Track game and lobby KPIs - engagement, conversion, retention, and revenue contribution - and maintain the reporting that Games leadership runs the business on
Continuously test and optimize lobby placement and merchandising; retire underperformers and give winners more surface area
Surface performance insights that inform the GM’s content and vendor strategy
Benefits
Competitive compensation package, including base salary, benefits, and equity. The annual salary for this role ranges from
Flexible paid time off.
Health benefits, including medical, dental, vision, and generous parental leave.
Employee-sponsored 401(k).
Extras:
$500 work-from-home stipend + Equipment & Accessories.
Work Remotely.
Opportunity for professional development in a dynamic, global setting.
A supportive, collaborative, and knowledge-driven workplace. An engaging and challenging role with the freedom to innovate and develop effective solutions.