Operations Admin Associate

Job Description of Ops Admin Associate

Job Title:

Ops Admin Associate

Location:

Head Office

Grade Level:

Department:

Operations

Reports to (Title):

Head of Operations

Direct Reports:

Job Purpose

The Ops Admin Coordinator will provide analytical and financial analysis support for the various projects within the Group.

Core Responsibilities and Key Result Areas

Ops Project Coordination and Analyst

• Manage the operations admin ensuring timely delivery on administrative tasks in line with the deliverables for the Ops Admin Associate/Officer and the store Support Associate.
• Manage the data collection for operations support.
• Prepare progress reports of all Operations project and follow up on required persons on deliverable timelines on operations project.
• Develop Operations project plan and track progress on key performance metrics as may be assigned by the Head of Operations.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Coordinate internal resources (stakeholders) and third parties/vendors (as may be applicable) for the flawless execution of projects.
• Coordinate and follow up on key Operations deliverables on ICG/any Operations POS system functionality utilization.
• Analyse detailed financial information along with current and past trends in key performance indicators to provide accurate and timely financial and operational in-depth analysis for Operational decisions making.
• Support with analysis and trackers to drive operations initiatives for improvement through accurate financial information and analysis.
• Work on business cases along side with the team, supporting the Operations team from
• Develop margin sensitivity analysis across the Business.
• Complete analyst on any ad-hoc analysis required for operations management.
• .

Required Skills

• Develop insightful presentations and slides with data.

• Exceptional financial modelling and scenario analysis skills, with an expert understanding of Microsoft Excel and PowerPoint.
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices

Knowledge Requirements

• A good first degree in Accounting, Finance, Economics, or related discipline
• Energetic, eager to understand the business, action-oriented mind-set.
• Strong knowledge of and experience with reporting packages (Excel, Tableau, PowerBI
• Excellent communication skills both oral and written to work within multi-functional teams.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• A good first degree in Accounting, Finance, Economics, or related discipline

Requirements

Educational Requirements

Professional Requirements

Experience Requirements

• Bachelor’s Degree in Economics, Finance, Business, or related field

Relevant professional certifications is an added advantage

-Minimum of 3-5 years’ experience in a similar role.

-Experience in a Consulting firm in a similar role is an asset

Decision Expectations

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Conduct cost/benefit and other types of analyses
• Explain and defend recommendations to management and stakeholders

Working Conditions

The Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. This role is largely office-based, as it involves a lot of research work and analysis.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Heads of Departments
• Operations Managers
• Key job holders in the department

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts)

• Service Providers/ Vendors