Hospitality Trainer

Hello from Friends-International

WE ARE

Friends-International (FI), an award-winning NGO founded in Phnom Penh in 1994, empowers children, youth, and their families to build brighter futures. Operating in Cambodia, Thailand, Laos, Indonesia, Myanmar, and Europe, we combine innovative services with social business models. Through our social businesses — vocational training enterprises (restuarants, salons, shops), ChildSafe Experiences, and consultancies — we create sustainable impact for children and youth.

Announcement Positions

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

• Career Category: Accounting, Banking / Finance, Service & Hospitality
• Schedule:Full-time
• Salary: Negotiable

Are you skillful in business finance and looking to make a social impact? Are you excited to help a social business grow?

If you answered ‘yes’ to any of the above, then you may just be the person we need.

• As a Business Finance Officer for our social businesses, based in HQ in Phnom Penh, you will:
• Run day-to-day operations and ensure accurate finance records
• Prepare monthly financial reports, and support budget management for Phnom Penh(i.e. preparation, forecasting, follow-up, etc.)
• Prepare donor reports and relevant analysis when applicable
• Ensure compliance with financial standards and relevant tax laws
• These would be examples of some of your daily responsibilities. Would you enjoy them?
• Implement a financial system with processes to support a growing business model
• Monitor budgets, ensuring resources are allocated effectively to support various business functions and prepare financial reports ensuring transparency and accountability
• Train and supervise Cashiers in Phnom Penh, empowering them with the skills to manage daily financial tasks
• Work closely with and manage a Business Finance assistant, providing strong, transparent, and accountable support services
• Assist the team at the "Unlimited Shop" in improving their sales recording and tracking processes, helping them grow their impact
• Work with our new ChildSafe initiatives to support them in running their finances
• Coordinate with Vocational Training Business Managers, providing clear financial insights into their operations to help drive business success
• and others.

• Khmer - Fluent
• English - Good

• Bachelor's Degree

• A skillful finance professional with experience in business service sector
• A native Khmer speaker with good English skills

• A dynamic team player who is passionate about working for the protection and education of marginalized children, youth and their families
• A clear and concise communicator with high ethical standards
• A positive, results oriented individual eager to take initiative
• A resourceful problem solver who thrives in environments with limited resources

Are you a hospitality professional who enjoys sharing your skills, coaching a team, and supporting young people to develop practical hospitality skills for the workplace?

If you answered ‘yes’ then you may just be the person we need in our hospitality projects.

• Support and improve daily operations in our training restaurants in Phnom Penh, Siem Reap, Vientiane and Luang Prabang (yes, this role includes occasional travel)
• Ensure smooth coordination between kitchen and service teams (for a great customer and trainee experience)
• Ensure consistent training and hospitality standards across our projects
• Provide guidance and training to staff and trainees in a professional and supportive way (for staff growth and employability of students)
• Prepare regular training and operational reports
• Handle customer relations professionally and promptly

• 6 days per week, with flexible hours (including evenings and weekends)
• Free meals during shifts
• Yearly fund for child health costs + Child Day Care
• Plus, all mandatory benefits: NSSF, Pension Fund, seniority, paid leave

• English - Good
• Khmer - Fluent

• Experience in hospitality operations (restaurants, hotels, or similar)
• Knowledgeable about international restaurant operational standard
• Experience coaching, mentoring, supervising, training team members or trainees
• Computer literate (Word, Excel, Power Point)
• Knowledge of mixology, coffee making, etc.
• Native Khmer speaker with good command of English (spoken and written)

• Able to work with teams in Cambodia and Laos

How to Apply

Sounds good!? Great! Please email your CV with your Cover Letter and salary expectations now to email provided in the contact details and let’s talk more.

In compliance with our Child Protection Policy and Protection against Sexual Exploitation and Abuse Policy, all applicants will undergo an extensive background check.

• JA_Hospitality Trainer
• JA_BusinessFinanceOfficer

• #215, Street 13, Sangkat Chey Chomneas, Khan Doun Penh, Phnom Penh, Cambodia

• Friends International

• TO: [email protected]

• friends-international.org
• https://t.me/Ah_Khouch17