Business Development Manager [SME Banking]

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Business Development Manager [SME Banking]

[Job ID: 1483219]

Job Summary:

The Small Business Clients segment in Business Banking (“BB”) aims to support companies with turnover of up to US$15m in Singapore by providing a comprehensive suite of financing solutions. As a Business Development Manager, you will actively acquire New-to-Bank (NTB) clients, cross-sell the full BB product suite to exceed quarterly sales targets, support team members where required, and deliver exceptional service that consistently earns positive client feedback.

Responsibilities

• Acquire new-to-bank business clients and achieve quarterly sales and revenue targets.
• Cross-sell a full suite of business banking products to deepen client engagement.
• Ensure strict compliance with internal policies, regulatory guidelines, and credit underwriting standards.
• Conduct timely follow-ups and respond to customer enquiries within two business days.
• Identify client needs and collaborate with product teams to deliver corporate and personal banking solutions.
• Maintain high service standards to ensure positive client experience.
• Mentor junior team members (for senior-level candidates).

• At least 3 years of experience in business banking, SME banking, or commercial banking.
• Tertiary education qualification.
• Familiarity with customer due diligence processes, including FATCA.
• Understanding of working capital financing products and mortgage financing principles, including TDSR framework.
• Knowledge of competitive market landscape and ability to position products effectively.
• Strong financial and credit analysis skills are an added advantage.
• Proficiency in Mandarin language for liaising with Mandarin-speaking clients and stakeholders.
• Strong negotiation, communication, and relationship-building skills.
• Ability to identify client needs and provide appropriate banking solutions.

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EA Personnel Name: Tung Chi Jun (Deng Zijun)

EA Personnel Reg. no.: R25157470

EA License no.: 07C5771