Senior Project Manager (DPO)
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 18, 2026.
Job Summary
Management & Coordination
Delivery Management
12+ Years Day shift; escalation availability
Key Responsibilities
1. Service Delivery Ownership: Own delivery outcomes across assigned towers, Ensure services meet scope, SLA and quality expectations, Drive operational stability
2. Governance & Reporting: Lead service reviews, Prepare executive dashboards, Track risks, issues and actions, Maintain project budget trackers, Track planned vs actual spend, Prepare monthly financial reports
3. Resource Management: Plan staffing requirements, Monitor utilization and productivity, Coordinate ramp-up/ramp-down
4. Stakeholder Management: Manage Apple stakeholder relationships, Coordinate with HCL internal teams, Act as escalation owner for delivery issues
5. Continuous Improvement: Identify productivity opportunities, Sponsor automation and quality initiatives, Drive standardization across towers
6. Commercial & Compliance Oversight: Monitor delivery against contract, Coordinate financial and SLA commitments, Ensure compliance with security and process requirements
Skill Requirements
- Proven expertise in managed services delivery, governance, SLA management, operational excellence, stakeholder management, resource planning, and service reviews.
- Strong leadership capabilities with experience managing large teams, driving escalations, overseeing financial performance, and engaging executive stakeholders.
- Proficient in governance and executive reporting.
- Prior experience supporting large enterprise or high-tech clients is highly desirable.
Other Requirements
Bachelor's degree; MBA/PMP preferred