HR & Office Support Specialist

POSITION SUMMARY:

The HR & Office Support Specialist plays a dynamic, high-impact role supporting the full scope of HR operations while also managing day-to-day office administration. This position ensures smooth HR processes, positive employee experiences, and operational efficiency while reporting directly to the HR Vice President. This is a hybrid position, office located in Brentwood, TN.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

HR Operations

• Lead the onboarding process and complex provisioning process for new hires including preparing offer letters, coordinating background checks, setting up system access, coordinating orientation sessions, and ensuring a positive first-day experience.
• Support HR reporting and analytics, assist with employee relations initiatives, and compliance tasks.
• Maintain accurate employee records in the HRIS system with new hire and changes in status.
• Ensure adherence to labor laws, company policies, and best practices in all HR and administrative activities.
• Prepare regular and ad-hoc reports on HR metrics, travel spend, office expenses, and other operational data.
• Assist with audits and compliance documentation as needed.
• Handle additional HR projects and tasks assigned.
• Manage travel and expense platform, as well as supporting meeting and event logistics, including room bookings, catering, and setup for internal meetings or company events.

Office Operations

• Manages front desk as the first point of contact for internal and external parties, thus, ensures a positive and professional visitor, caller, and employee experience
• Manage office events, meetings, calendars, and other projects as requested
• Oversee general office operations, including supplies inventory, vendor relationships, mail distribution, and office maintenance coordination (multiple locations), general office tasks, team support.
• Handle miscellaneous administrative duties and special projects to support both HR and broader organizational needs.

Education and Experience

• Minimum of 2-3 years combination of HR and office administration experience
• Strong understanding of HR principles, SHRM credentialed preferred
• Bachelor’s degree in HR, business, or related field preferred
• Strong experience and efficiency in Microsoft Office, especially Excel and PowerPoint

Required Skills & Attributes

• Ability to handle a wide variety of tasks using strong organizational and multitasking skills, while maintaining great attention to detail
• Proactive problem-solver with the ability to manage competing priorities in a dynamic environment
• High level of discretion and professionalism when handling confidential employee information
• Strong written and verbal communication skills
• Customer-service focus and a collaborative team player
• Technical proficiencies (HRIS, travel/expense platforms)
• Other duties as assigned