[Remote] Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. HealthEquity is hiring a Site Reliability Engineer to support its Finance domain. The role focuses on improving the reliability, security, and scalability of financial applications and processes through production operations, infrastructure automation, monitoring, and incident response.

Responsibilities

• Own and improve the operational reliability of Finance applications, scheduled jobs, and supporting infrastructure
• Monitor production health and job execution, proactively addressing failures, processing delays, and performance issues
• Develop dashboards, actionable alerts, and service-level objectives to measure and improve reliability
• Respond to production incidents, coordinate recovery, and drive root-cause analysis and preventive improvements
• Provision and maintain infrastructure using infrastructure as code and automated deployment practices
• Partner with three Scrum teams to prepare new jobs and services for production, including scheduling, dependency management, monitoring, and support handoffs
• Design safe retry, rerun, and recovery procedures to help prevent missed or duplicate financial processing
• Automate repetitive operational tasks and improve deployment, maintenance, and recovery processes
• Maintain runbooks, operational documentation, and disaster recovery procedures; participate in recovery testing
• Collaborate with engineering, Product, Security, and infrastructure teams on capacity, access controls, and release readiness
• Participate in the team’s on-call rotation and support critical processing windows as required

Skills

• 3 or more years of professional experience in site reliability engineering, DevOps, production engineering, or a similar operational role
• Strong troubleshooting skills across applications, databases, networks, and infrastructure
• Experience supporting scheduled jobs, batch processing, and workflows with complex dependencies
• Proficiency in scripting or programming languanges to automate operational tasks
• Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control
• Experience with monitoring, logging, alerting, and observability tools
• An understanding of incident management, root-cause analysis, capacity planning, and disaster recovery
• Familiarity with secure access management, secrets management, and auditable change practices
• The ability to coordinate across multiple teams, prioritize competing needs, and communicate risks clearly
• A proactive approach to ownership, documentation, and continuous improvement
• Experience supporting financial systems, reconciliation, billing, or other accuracy-sensitive workflows

Benefits

• Eligible for performance-based incentives as part of the total compensation package
• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives
• HealthEquity covers all required travel and accommodations for the onsite Trailhead onboarding.

Company Overview

Company H1B Sponsorship