Engineer Systems III

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences -powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Overview

The Engineer Systems III oversees the architecture, development, testing, documentation, and engineering support of key production systems. The role designs scalable, reliable, and secure infrastructure, improves application and network performance, and supports strategic IT planning. Working with internal teams and other departments, the position resolves critical incidents, maintains regulatory compliance, and simplifies and consolidates systems in line with long-term organizational goals.

Responsibilities

• Exercise discretion and independent judgment in overseeing the architecture, development, testing, documentation, and engineering support of key production systems.
• Lead strategic planning for IT infrastructure development and upgrades, validating that changes and new systems align with future-state goals.
• Design and architect complex systems with scalability, reliability, and security in mind.
• Provide technology leadership and vision, focusing on simplifying and consolidating systems while supporting the department’s long-term goals.
• Work with internal teams to troubleshoot and tune in-house applications, enhance system and network uptime, and provide engineering-level support.
• Conduct performance analysis to identify and address system bottlenecks and improve efficiency.
• Lead cross-functional collaboration to identify, design, and implement strategic IT solutions and data services.
• Design data verification methods, disaster recovery solutions, and archive solutions.
• Collaborate with security teams to implement advanced security strategies aligned with organizational goals.
• Maintain knowledge of developments in data security, secure delivery services, databases, networks, system architecture, and software development, considering new technologies in future infrastructure planning.
• Support development by ensuring a segregated test environment is in place before promoting new products and services to production.
• Monitor and maintain compliance with PCI, PII, SOX, and other jurisdictional standards; develop and enforce IT policies, standards, and procedures that support regulatory requirements and industry best practices.
• Lead the resolution of critical IT incidents, enabling rapid recovery and minimizing business impact. Provide root cause analysis documentation to management for communication by leadership.
• Assist with equipment maintenance and procurement.
• Provide training, guidance, and mentoring to less experienced team members to support their professional development.
• Perform other related duties as assigned.

Qualifications

Education and Certifications

• Bachelor’s degree in Information Management or a related field, or a combination of education and equivalent work experience required.
• VMware and Microsoft certifications preferred.

Experience

• 5-8 years of experience in an engineering role; IT experience preferred.
• Solid experience with networks, systems, security, relational databases, and architecture processing functions.
• Proven success troubleshooting computer and server hardware, software, and operating systems.

Technical Skills

• Expert proficiency in Microsoft Office applications and servers, including Office 365.
• In-depth understanding of the operational dependencies of applications, networks, systems, security, and policy.
• Proficient knowledge of VMware, ESXi, vSphere, vCenter, and Site Recovery Manager (SRM).
• Proficient understanding of cloud technologies, including platform as a service (PaaS), infrastructure as a service (IaaS), and software as a service (SaaS).
• Proven success maintaining and modifying infrastructure and schema.
• Proven success with automation and scripting tools.
• Understanding of three-tier application architecture.
• Experience with Microsoft SQL Server-based applications.

Core Competencies and Professional Skills

• Communication, decisiveness, strategic thinking, creativity and innovation, analytical thinking, adaptability, and continuous learning.
• Ability to work accurately and efficiently in a fast-paced, dynamic environment, maintain attention to detail, and meet deadlines.
• High integrity, trustworthiness, and strict confidentiality, with a positive, respectful, and professional approach to clients, colleagues, management, and external organizations.
• Ability to adapt to changing processes, performance standards, goals, and budget requirements; balance competing priorities; and make sound decisions within and outside established policy.
• Ability to understand technical issues, track vendor and customer inquiries, and work through issues to resolution.
• Ability to work autonomously under general direction, draw on available resources, and adhere to and enforce department and company policies and procedures.

Travel and Physical Requirements

• Ability to travel approximately 0-10%, or as business needs require, with valid travel documentation and reliable transportation.
• Ability to work at the assigned location to support direct communication and collaboration, except when traveling for business.
• Ability to remain seated at a computer for extended periods in a limited workspace, perform repetitive keyboard, mouse, and telephone tasks, and sit, stand, or walk for extended periods.
• Ability to bend, reach, twist, squat, and occasionally lift up to 30 pounds.
• Ability to work primarily in a smoke-free office with low to moderate noise.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.