Technical Implementation Specialist II (HL7/DICOM/SQL)

At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Europe UK/Ireland in the 2026 Best in KLAS: Global Software (Non-US) report.

Intelerad is seeking a Technical Implementation Specialist II to lead the delivery of complex technical and workflow implementation services for our Radiology Healthcare IT solutions. Operating with increased autonomy, you will design integration workflows, configure and validate enterprise systems, and guide clients through complex go-lives. You will collaborate cross-functionally with Project Management, Applications, and Workflow teams, and will contribute to continuous improvement by sharing implementation insights across the organization.

InteleShare is Intelerad’s medical image exchange platform, used by healthcare organizations to securely share imaging studies and related clinical information across facilities, providers, and care networks. This role will be part of the Technical Services group for the InteleShare team.

Key Responsibilities

• Lead HL7/DICOM integration design, configuration, and deployment for complex client environments, ensuring alignment with clinical goals and Intelerad best practices.

• Diagnose and resolve advanced technical and workflow issues across applications, integrations, and infrastructure, both remotely and on-site.

• Partner with Project Management to drive system integration and functionality milestones, providing regular status updates to clients and third-party vendors.

• Design and deliver structured training programs for end users and administrators, adapting delivery to meet diverse learning needs and clinical settings.

• Document and maintain implementation artifacts - including configurations, workflows, and architecture changes - and contribute findings to post-implementation reviews that drive process improvement.

• Assist with TS requests which may include custom reports, queries, identifying bugs, complex DICOM/HL7 migrations or workflows.

Qualifications & Experience

• Bachelor's degree in Computer Science, Engineering, Medical Imaging Sciences, or equivalent experience.

• 3+ years of experience in healthcare IT implementation, system integration, or a related technical role.

• Demonstrated proficiency with HL7/DICOM standards and experience configuring healthcare system integrations.

• Proficiency with Linux command-line interface and experience with SQL databases (e.g., Sybase, PostgreSQL, MS SQL).

• Valid government-issued identification; eligibility for security-related clearance where required.

• Ability to travel as required to support on-site client engagements.

Preferred Qualifications & Special Requirements

• In-depth understanding of radiology workflows, including modality, PACS, RIS, and clinical imaging processes.

• Experience working with AWS cloud infrastructure and services.

• Understanding of API architecture and working with data formats such as JSON.

• Experience mentoring junior implementation staff or delivering structured clinical training programs.

• Exposure to enterprise go-live planning and change management in healthcare environments.

• Working knowledge of AWS cloud technologies.

• PostgreSQL database and query development.

• Familiarity with Python notebook development, Visual Studio Code, GitHub, and AWS SageMaker.

• Knowledge of InteleShare and/or Image Exchange platforms.

Travel Requirements

• Up to 10% travel may be required, occasionally on short notice.

This job description is not a comprehensive list of tasks or requirements and Intelerad reserves the right to change it at any time.

The base pay for this position ranges from $78,750-$105,000/yr USD within any geographic market in the US. Pay may vary depending on job-related knowledge, skills, and experience. Intelerad is a total compensation company. Pay is dependent on the position offered. Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits.

All your information will be kept confidential according to EEO guidelines.

Applicants may be required to complete an online personality assessment as part of your application.

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment