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Location
In office
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 22, 2026. IntouchCX scores A on the Alion truth index.

Overview
Company
Impact
Profile match
IntouchCX is a business process outsourcing company that runs customer experience, technical support, back office, trust and safety, content moderation and AI data services such as annotation and model evaluation for consumer brands, with roots in Winnipeg, Manitoba. Formerly known as 24-7 Intouch, it operates contact center campuses in Canada, the United States, the Philippines, India, Egypt, Colombia, Guatemala, Honduras, Greece and Malaysia and serves retail, travel, gaming, technology, utilities and fintech clients. Its job board lists team leads, operations managers, quality assurance and training staff, recruiters, real-time and reporting analysts, IT and compliance roles.

 

About the Job

 

We are looking for a motivated and detail-oriented Cloud Data Analyst to join our team.

 

The Cloud Data Analyst will support the analysis of datasets, contribute to reporting and dashboards, and help surface insights that inform business decisions.  This role collaborates with various departments to understand their data needs and deliver clear, reliable analyses.

 

As a Cloud Data Analyst, You Will…

Collect, process, and analyze datasets from multiple sources.

Support the development and maintenance of dashboards and reports in BI tools such as Looker Data Studio.

Perform statistical analyses to identify trends, patterns, and correlations.

Assist in building and maintaining data models in Looker for generating views and reports.

Present findings to stakeholders in a clear and accessible manner.

Collaborate with different departments to understand their data needs and provide relevant insights.

Help ensure data accuracy and consistency across reports and analyses.

 

As a Cloud Data Analyst, You Need…

Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

1–3 years of experience in data analysis or a related field.

Proficiency in SQL; familiarity with GCP BigQuery is a plus.

Solid analytical skills and comfort with basic statistical analysis.

Experience with BI tools such as Looker or Looker Data Studio.

Excellent communication skills with the ability to translate data into understandable insights.

Attention to detail and a commitment to data quality.

Familiarity with Tableau, Power BI, or other BI tools beyond Looker.

Experience with Jupyter Notebooks or Google Colab.

Exposure to Python or R for data analysis or automation.

Basic familiarity with HTML and CSS for dashboard customization.

Any exposure to cloud-based ML platforms such as GCP, Vertex AI, or AutoML.

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