Data Analyst

Who we are

We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we're looking for

We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Data Analyst you'll be supporting the delivery of the Internal Audit function by harnessing the power of data analytics to gain governance, risk and control insights during audit engagements for us to stay ahead of the game.

What you'll be doing

As part of your role, your responsibilities will include:

• Collaborate with internal auditors and business stakeholders to understand audit objectives and translate them into effective data analysis procedures.
• Design and develop data analytics and trend analysis to highlight risk and control breakdowns that need to be addressed to improve the governance, risk and internal control environment
• Evaluate the design and effectiveness of business and internal audit processes and systems using data analytics and identify opportunities to optimize processes, improve efficiency, accuracy and data integrity
• Drive the implementation of a continuous auditing framework using data analytics to support the relevant internal audit projects
• Develop dashboards and incorporate visualisations to enhance reporting, focus assurance efforts and promote increased audit coverage
• Create working papers, data dictionaries and reports in support of the data analytics performed
• Ensure quality of execution and reporting of data analytics
• Assist in the development and implementation of frameworks, policies and procedures to guide data analytics objectives within Internal Audit
• Effectively convey complex data-driven insights and recommendations to non-technical stakeholders

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you'll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Tertiary education in Information Systems/Statistics/similar
• 4-6 years of data analytics as well as eCommerce experience
• Proficient in Microsoft SQL, Python and Alteryx (e.g. SSIS, SSRS)
• Working knowledge of auditing requirements and methodology
• Demonstrated ability to solve problems with critical analysis skills

Desirable skills you've got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Strong analytical and critical thinking abilities.
• Understanding of data privacy, data integrity, and regulatory compliance concepts (e.g., SOX, GDPR)
• Proficiency in Business Intelligence tools such PowerBi
• Excellent communication skills, both written and verbal, to present findings to technical and non-technical audiences.
• Ability to manage multiple priorities in a dynamic, global environment.
• High ethical standards and professional integrity.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you'll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team Builds

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!