IT Technician

Responsibilities:

• Provide telephonic and remote IT support to users across multiple branches and service centres.
• Troubleshoot and resolve hardware, software, network, email, and system-related issues.
• Install, configure, and maintain desktops, printers, operating systems, and business applications.
• Set up and support new and existing users, including account creation, password resets, and profile management.
• Maintain and troubleshoot Windows and Linux/Ubuntu operating systems.
• Monitor and support network connectivity, VoIP services, and branch communications.
• Manage helpdesk tickets and ensure timely resolution of logged IT queries.
• Support ERP-related applications and liaise with third-party service providers where required.
• Maintain, repair, and coordinate the distribution of IT equipment to branches.
• Provide after-hours support and travel to branches when required.

Requirements:

• Matric certificate (essential).
• Minimum of 3 years' experience in IT hardware support and troubleshooting.
• Minimum of 2 years' experience providing telephonic or helpdesk IT support.
• Experience with Microsoft Active Directory, Windows operating systems, and basic networking.
• Valid Code 08 driver's licence.
• Strong troubleshooting, analytical, communication, and time management skills.

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your

  CV: [email protected].

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.