Regional Manager - Eastern Cape

• Develop and implement an annual budget, business plan which includes a sales plan and strategy in line with the company’s objectives and goals and to execute new business development strategies and client retention relationships to meet and exceed targets.
• Maintain sound relationships with internal and external clients, third party service providers and other stakeholders.
• Develop and execute regional sales plans and strategies.
• Prepare sales forecasts and budgets.
• Prepare and present regional reports for senior management.
• Implement, monitor and manage sales targets and GP margins to achieve budgets.
• Execute new business development strategies and client retention relationships to meet and exceed targets.
• Manage and monitor all departmental/branch expenditure.
• Ensure staff are empowered and motivated to deliver service excellence.

Responsibilities / Duties:

Operational requirements

• Manage branch performance in line with business plans.
• Oversee daily operations and performance across multiple sites.
• Plan and evaluate operations to be cost-effective.
• Ensure corporate governance compliance.
• Manage and monitor risk management compliance.
• Manage and implement client SLA’s and ensure appropriate insurance cover is in place prior to placement of assignees.
• Manage and maintain branch data files as per company policies and procedures.
• Ensure maintenance of company vehicles in accordance to company policies and procedures.
• Ensure accurate and timely submission of reports, maintain records, and provide feedback to management.
• Ensure compliance with policies and practices.
• Ensure standard operating procedures as well as KPI measures are developed, implemented and monitored.
• Ensure Health and Safety compliance.
• Conduct regular site and client visits to assess operations, compliance, and customer service.

Sales and Marketing

• Develop, manage and nurture new business partnerships and accounts to accomplish volume and exceed targets.
• Target new sales opportunities, initiate and monitor action plans to secure new business.
• Establish relationships with key decision makers at existing clients to enhance client / contractor retention.
• Manage the performance and activities of the business unit.
• Set, monitor, and report on KPIs, sales targets, and budgets.

Financial Reporting

• Ensure financial reports are submitted to timeously, as and when required.
• Ensure submission of monthly sales flash reports by the first working day of every month.
• Ensure the debtors aging is kept current and escalate where necessary.

People Management

• Ensure all staff adhere to standard operating procedures and safety protocols.
• Manage the performance of branch employees according to policies and procedures.
• Ensure all staff are adequately trained in terms of their duties and legal requirements.
• Ensure compliance to labour legislation in terms of applicable laws.
• Monitor training plans for staff and monitor growth and development of staff.
• Plan and adjust staff workloads and allocate daily tasks to team members.
• Provide advice, coordination and support to team members.
• Recruit, train, mentor, and evaluate staff.
• Management of staff reporting plans and reports.
• Manage and maintain staff and assignee files.

EXPERIENCE AND SKILLS

• Grade 12 or the equivalent qualification.
• A business-related degree is advantageous.
• Minimum of 10 years managerial experience in a service industry.
• Proficient in Microsoft Office suite.
• Proven track record in both operational and sales management.
• Proven track record in good people management, team building and leading skills.
• Budgeting, forecasting, and financial analysis skills.
• Talent development, coaching, and succession planning.

PERSONAL COMPETENCIES, TRAITS AND ATTRIBUTES

• Self-Starter, who can work well in a team and independently.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management skills.
• Excellent sales and negotiation skills.
• Strong analytical thinker.
• Sound time management skills.
• Good presentation and negotiation skills.
• Good planning and organisational skills.
• Strong attention to detail.
• Ability to work under pressure.
• Deadline driven.
• Good understanding of budgeting and forecasting.
• Valid driver’s license and own vehicle essential.
• Must be prepared to travel regularly.

Please note:

Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being u