Sprinkler Service Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

• Union membership
• Competitive overscale pay, sign-on bonus, and relocation assistance for qualified candidates
• Positive, team-oriented work environment
• Exclusive JCI employee discounts through The Loop by PerkSpot
• Company vehicle provided
• Continuous training and career growth opportunities

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.

• Conduct inspections, testing, and maintenance of sprinkler systems at customer sites to ensure compliance with applicable codes and standards.

• Contact customer representative and ascertain equipment/systems problems.

• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet steel, copper, and CPVC0, dry, pre-action, deluge and fire pumps.

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. in order to diagnose and repair equipment.

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.

• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature

• Participate in a scheduled on-call rotation.

• Perform other duties as assigned.

What we look for

Required

• Sprinkler Journeyperson

• ASTTBC Certified in WA

• BACKFLOW Certification

• 4+ years of experience in Fire Sprinkler/Suppression industry.

• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

• High school diploma or equivalent required.

• Ability to follow verbal and written instructions.

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Ability to work flexible hours including weekends to meet customer requirements.

• Able to participate in an on-call rotation schedule.

• Overnight travel will be required.

• Demonstrate a high level of customer service.,

• Maintain truck inventory to ensure timely response to customer needs.

• Ability to adhere to, implement, and always follow safety guidelines and procedures.

• Strong organizational skills, positive attitude, and an ability to learn quickly.

• Possess a valid driver’s license and driving record that meets company requirements.

• Able to pass a pre-employment background check.

**This is a bargaining union position**

Pay Range: $49.76hourly rate determined by the CBA/rate sheet. overscale pay, sign-on bonus, and relocation assistance available for qualified candidates Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you

to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.comfor your reference, and can be made available in accessible formats upon request.