IT & Systems Administrator

At Julia Gabriel Education Group, meaningful learning is supported by systems that works seamlessly behind the scenes. With IT now part of almost every department and process — from teaching and training to admissions, marketing and finance — we are looking for a hands-on, resourceful IT & Systems Administrator to support our staff and lead the roll-out of new platforms across our centres, brands and overseas franchises.

Key Responsibilities

• Be the first point of contact for staff IT support across all centres and departments — devices, printing, connectivity, Google Workspace and video conferencing.
• Lead the implementation of new platforms with vendors — gather requirements from departments, coordinate set-up, data migration and go-live, and act as the in-house point of contact for ongoing support.
• Support the business systems departments rely on daily — CRM, database, finance and learning platforms — including user access and the integrations that connect them.
• Administer user accounts and access(email, NAS, shared folders, copiers), including staff on- and off-boarding.
• Manage the device lifecycle for laptops, mobiles, tablets, printers and copiers — procurement, set-up, asset register and secure disposal.
• Maintain LAN, switches, routers and broadband; restore service during outages and set up IT for new centres.
• Maintain Windows servers and web hosting; manage domains, DNS/MX records and SSL certificates; liaise with website vendors.
• Manage IT subscriptions and licences, and liaise with vendors and suppliers.

Requirements

• Diploma or degree in IT, Computer Science or a related field; 4–5 years in IT operations or systems administration preferred.
• Hands-on experience with Windows desktop and server, networking (LAN, DNS, SSL), NAS and Google Workspace administration.
• Experience with Zoho CRM or HubSpot, website / CMS administration and vendor-led IT projects.
• Working knowledge of SQL, REST APIs and webhooks; Supabase experience strongly preferred.
• Exposure to accounting systems (e.g. Sage),LMS platforms or low-code / AI tools is an advantage.
• Knowledge of the Singapore PDPA and good IT security practice.

Skills

Google Workspace, Ai, supplier liaison, Video Conferencing, Provides Support, Cyber Security, Information Technology, Accounting System, Customer Relationship Management (CRM), Procurement, IT Project Administration, Web Hosting, User Management, Outage Management, SQL Development, HubSpot, IT Security Operations, User Access Administration, IT Strategy