Director of Sales & Marketing - Kempinski Hotel and Bristoria Hotel Yangzhou

The job of Director of Sales & Marketing is executed satisfactorily when:

The hotel achieves its financial objectives.

The Sales & Marketing Team that the person is responsible for achieves their revenue objectives.

The person achieves their personal objectives. The TTTT is carried out to the satisfaction of both General Manager and Director of Sales & Marketing.

The ESS Global Satisfaction score for the Sales and Marketing Department achieves 80%.

At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities. The Director of Sales & Marketing fulfils their role as a Talent Development Ambassador when:

They actively support and implement Talent Development initiatives as a part of their daily activities.

They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.

They support and initiate transfer, cross exposure and task force assignments for their team.

They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans.

They recruit and select potential talent according to current and future department, hotel and Kempinski’s needs including conducting interviews for positions in their department.

*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.