Supply Chain Solutions Expert

Overview

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

The role identifies business and supply chain challenges, designs and implements technology-enabled solutions, develops digital and automation tools, leverages analytics, and supports the adoption of AI-enabled capabilities.

Acting as a technical capability and solution delivery specialist within the Group Supply & Logistics Centre of Excellence, the role translates complex or ambiguous business problems into scalable, practical solutions that improve operational, commercial and customer outcomes. It leads solutions from problem definition through design, delivery, adoption and optimisation, ensuring alignment with business priorities, enterprise technology standards and long-term supply chain capability objectives.

What's the job?

Business Challenge Definition and Solution Design

• Engage with Supply Chain, Commercial, Technology, Data and Group teams to identify complex operational challenges and opportunities for technology-enabled improvement.

• Shape ambiguous business problems, define desired outcomes and translate requirements into clear technical specifications, solution options and implementation plans.

• Evaluate solution approaches by balancing technical feasibility, scalability, cost, timescale, risk, data requirements and expected business value.

• Ensure proposed solutions align with enterprise technology standards, architectural principles and long-term supply chain capability objectives.

Digital Products, Analytics, Automation and AI

• Design, develop and deploy scalable digital products, decision-support tools, analytical capabilities and workflow automation solutions.

• Apply analytics, automation and AI-enabled capabilities to improve decision-making, reduce manual activity, simplify processes and strengthen operational effectiveness.

• Evaluate emerging technologies and lead pilots or proofs of concept to assess feasibility, value and practical application within supply chain operations.

• Develop reusable technical components, analytical approaches and automation capabilities that can be leveraged across Supply Chain, Group functions and banner teams.

Delivery, Adoption and Value Realisation

• Lead technology-enabled improvement initiatives from concept through design, implementation, adoption and optimisation.

• Define delivery plans, milestones, dependencies, risks, governance and resource requirements, coordinating input across technical, operational and business teams.

• Lead stakeholder engagement, testing, implementation and change activities to support successful adoption and address process, capability or technical barriers.

• Monitor solution performance, adoption and business value, identifying opportunities to optimise, improve and scale solutions over time.

Decision Support and Technical Leadership

• Share best practice and support the development of digital, analytical, automation and AI capability across Supply Chain.

• Provide technical guidance and constructive challenge on solution design, analytical approaches and the appropriate use of automation and AI.

What you'll bring

Technical, Data and Solution Delivery

• Demonstrated experience designing and implementing digital, analytical, automation or AI-enabled solutions.

• Advanced capability in Power BI, SQL, data modelling and working with large, complex datasets.

• Experience using workflow automation technologies such as Power Automate or equivalent platforms.

• Strong understanding of solution design, process automation, systems improvement, data quality, governance, security and technology standards.

• Ability to evaluate and recommend technical approaches based on feasibility, scalability, risk and business value.

Supply Chain and Commercial Understanding

• Strong understanding of end-to-end supply chain processes, operational performance drivers and decision-making.

• Experience identifying and solving complex supply chain, retail, logistics or related operational challenges.

• Strong commercial acumen, with the ability to assess trade-offs and connect operational performance, customer outcomes and financial impact.

Stakeholder Leadership and Delivery

• Strong stakeholder management skills, with experience influencing senior stakeholders in an international and cross-functional environment.

• Ability to translate business challenges into practical technical solutions and communicate complex concepts to technical and non-technical audiences.

• Strong programme and project management capability, including planning, governance, dependencies, risks, stakeholder reporting and adoption activities.

• Ability to manage competing priorities while maintaining focus on quality, timescales, budget and business value.

Judgement and Personal Effectiveness

• Ability to operate with autonomy and accountability within agreed strategic, technical and governance frameworks.

• Strong judgement in structuring ambiguous problems and selecting between alternative analytical, technical and delivery approaches.

• Curious, proactive and outcome-focused, with a strong interest in emerging technologies and continuous improvement.

How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer

An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.Scroll down below to find out more about our benefits.

Diversity & Inclusion

Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.