Customer Service & Technical Support Specialist

KwickPOS · Commerce · POS Systems · 3 months ago
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Location
In office (Spring)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Aug 28, 2026.

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KwickPOS

Hybrid cloud POS for restaurants, bars, retail. Works offline. 5,000+ locations. 24/7 support. Free demo.
kwickpos.com · HQ: Spring, United States · Payment Processing & Gateways · Commerce · POS Systems

When a restaurant's POS has a question in the middle of a dinner rush, we pick up. Our Support team is the front line of the KwickPOS promise. We're always hiring people who are calm under pressure, technically curious, and genuinely want to help.

  • Help restaurant merchants by phone, chat and email - from setup questions to live troubleshooting.
  • Diagnose and resolve hardware and software issues, escalating cleanly when needed.
  • Guide new merchants through onboarding so their first service goes smoothly.
  • Turn recurring questions into better docs and a better product, working with our writers and engineers.
  • Treat every restaurant like it's the only one that matters - because in that moment, it is.
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