Salesforce Architect

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We're looking for a Salesforce Architect to own the architecture of Lyft's commercial platform as it grows through acquisition. Reporting to the Manager, Sales Technology, you will define the target-state architecture across our Salesforce orgs, lead the consolidation of acquired-company CRM environments into Lyft's platform, and decide where data is unified versus federated. You'll work directly with Sales, RevOps, Marketing, Finance, Data, Privacy, and Legal partners to turn a reactive delivery function into a business enabler.

If you are a candidate who has the vision of what could be, who has the ability to cultivate relationships, and a belief in developing the skills and talents of others, then you may be the ideal person for this position.

Responsibilities:

• Drive enterprise wide programs articulating program/project strategies on enabling technologies leveraging the Salesforce Platform.
• Identify and drive the Lyft’s organizational needs for Salesforce foundations, define the business or technology architecture, plan how large projects will be delivered, oversee the solution design and implementation.
• Effectively drive user experience and design strategies across Enterprise for platform adoption.
• Advise and mentor diverse teams and product groups on resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies.
• Lead large cross-team system design discussions, offering alternate choices, trade-offs, and impact analysis with a focus on long-term solutions.
• Provide guidance on application and integration development best practices, Enterprise Architecture standards, and functional/technical solution architecture, including environment management, testing of the Salesforce Platform.
• Provide evidence-based design patterns for development of solutions on the Salesforce platform such as managed vs unmanaged packages, config vs low-code vs code, custom build vs native/appExchange offerrings.
• Drive the adoption of best engineering development practices across multiple Salesforce Orgs and promote the creation of application and technical design documents that align with Salesforce best practices and seamless integration into Lyft's infrastructure.
• Possess deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
• Identify and lead internal strategic initiatives to grow the salesforce adoption and return on investment and serve as an active contributor to engineering.
• Identification and proactive management of risk areas across enterprise and commitment to seeing an issue through to complete resolution.
• Lead assessment of architecture environment and requirements and design sound, scalable, and high-performing solutions on the Salesforce Platform that meet the Single Sign-on (SSO) requirements.
• Lead the technical integration of acquired companies' CRM and GTM systems, including org strategy (consolidate vs. federate), data migration, deduplication and identity resolution, object and picklist harmonization, and decommissioning of legacy orgs.
• Define and maintain the multi-org architecture and data model, including cross-org reporting, shared reference data, and territory/hierarchy design that survives each acquisition.
• Own the integration architecture connecting Salesforce to middleware (Boomi, Workato) and the wider GTM stack, and re-platform acquired companies' equivalents onto Lyft standards.
• Partner with Privacy, Legal, and Security on data residency, retention, and subject-rights requirements as newly acquired entities bring additional countries into scope.

Experience:

• 8+ years building enterprise solutions on Salesforce, including hands-on work with the SOAP/REST, Bulk, Pub/Sub, Tooling, and Metadata APIs
• Salesforce Certified Application Architect and System Architect
• Experience owning architecture across multiple Salesforce orgs, including at least one org consolidation, migration, or merge
• Strong integration experience with Boomi, Workato, MuleSoft, or comparable middleware
• Data management depth: SQL/RDBMS, structured and unstructured stores, large-scale data migration and matching/dedupe
• CI/CD on the Salesforce platform (Copado, Gearset, AutoRABIT, or similar)
• Experience transitioning Salesforce processes into agentic AI solutions
• Preferred:
  • Experience with Salesforce Data 360 (formerly Data Cloud) for unifying or federating customer data across multiple orgs or acquired entities - zero-copy federation, harmonization to a canonical model, and identity resolution
  • Salesforce Certified Technical Architect
  • M&A carve-out or post-merger integration experience in a GTM/commercial systems context
  • Experience leading implementations across multiple countries with differing data-protection requirements
  • Familiarity with Tableau, Agentforce, or GenAI/agentic tooling on the platform

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $129,000 - CAD $161,250, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.