Quality Manager

We are looking for an experienced and result-oriented Quality Manager to lead and drive the overall Quality Management System (QMS) across the organization.

The incumbent will be responsible for establishing, implementing, maintaining, and continuously improving quality standards and processes to ensure product quality, operational excellence, regulatory compliance, and customer satisfaction.

The role requires strong expertise in Customer Quality, Supplier Quality, In-Process Quality, and Warranty Management, along with a thorough understanding of IATF 16949 requirements. The candidate will work closely with cross-functional teams to build a strong quality culture and drive organization-wide continuous improvement initiatives.

Responsibilities:

• Develop, implement and maintain quality control systems, policies, and procedures to ensure the company's products meet or exceed customer requirements.
• Ensure the company is compliant with all relevant quality standards, including ISO 9001, IATF 16949, and customer-specific requirements.
• Manage a team of quality control technicians, providing direction, training and support as necessary.
• Conduct internal audits to assess the effectiveness of the quality control systems and identify opportunities for improvement.
• Analyze and report on quality metrics, including customer complaints and non-conformance data, to drive continuous improvement.
• Work with cross-functional teams, including engineering, production and supply chain, to resolve quality issues and implement corrective and preventive actions.
• Lead continuous improvement initiatives, using lean and six sigma methodologies, to improve processes and product quality.
• Stay up-to-date with industry trends, regulations and best practices to ensure the company's quality systems remain current and effective.
• Carry out internal and in process investigation for customer complaints.
• Work with the Engineering and Operations teams to build scalable and sustainable processes and control systems and guide Maxwell to achieve six sigma reliability in electronics manufacturing.

Must-Have Requirements:

• Experience in Electronics Manufacturing 5-10 years
• Bachelor's Degree in Engineering
• Extensive Knowledge of IATF 16949 and ISO 9001 standard.
• Certified Auditor of ISO and IATF 16949.
• Knowledge on Quality Core tools. (AIAG guidelines)

Nice-to-have Requirements:

• Experience with statistical process control, continuous improvement methodologies, and problem-solving techniques.
• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• Certified Six Sigma Green Belt or higher.
• Electronics Knowledge is an added advantage.
• Strong leadership, interpersonal and communication skills.