Cloud Engineer

At Medibank Group, our brands, Medibank, ahm and Amplar Health, are united by a shared purpose: creating the best health and wellbeing for Australia. We're building a workplace where people can thrive, grow and make a meaningful impact, while helping shape a healthier future for our customers, patients and communities.

Cloud Engineer - AI & Data

Technology & Operations | Melbourne, VIC (Hybrid)

At Medibank, we're driven by a simple purpose: to create the best health and wellbeing for all Australians. As we continue to expand our cloud, data and AI capabilities, we're looking for a Cloud Engineer - AI & Data to help build, secure and optimise the cloud platforms that power our next generation of data, analytics and AI solutions.

This is an exciting opportunity to join a high-performing Cloud Engineering team and play a key role in designing, automating and governing cloud environments across AWS and Azure, with a particular focus on AI and data platforms.

The Opportunity

As a Cloud Engineer - AI & Data, you will be responsible for designing, deploying, automating and supporting cloud environments that enable Medibank's applications, data products and AI solutions to operate securely, efficiently and at scale.

Working closely with Cloud Engineering, Data, AI and Technology teams, you'll leverage Infrastructure as Code, cloud-native services and automation tools to deliver highly available, secure and cost-effective solutions while ensuring compliance with Medibank's governance and security standards.

What You'll Be Doing

Cloud Engineering & Automation

• Design, build and maintain cloud environments across AWS and Azure.
• Develop Infrastructure as Code (IaC) solutions using Terraform, CloudFormation, Ansible or similar tools.
• Automate cloud provisioning, deployment and operational processes.
• Continuously evaluate and implement emerging cloud capabilities and managed services.
• Collaborate with stakeholders to understand requirements and deliver scalable cloud solutions.

Data & AI Enablement

• Build and operate cloud platforms that support data, analytics and AI/ML workloads.
• Design and support AWS-based AI solutions using services such as Bedrock, SageMaker, Amazon Q, Comprehend, Textract and Kendra.
• Support governance, classification and lifecycle management of AI solutions across development, test and production environments.
• Assist in the secure, responsible and cost-effective adoption of AI technologies.
• Partner with Data and AI teams to enable innovative use cases while ensuring operational excellence.

Security & Governance

• Apply cloud security best practices and the Principle of Least Privilege.
• Ensure compliance with regulatory, privacy and security requirements.
• Enforce Medibank's cloud governance standards and operational controls.
• Support monitoring, auditing and remediation activities across cloud environments.

Operations & Cloud Administration

• Monitor and support cloud infrastructure to maintain availability and performance.
• Manage change, release, incident and problem management processes.
• Maintain operational documentation, standards and runbooks.
• Act as a key contributor to cloud reliability, resilience and continuous improvement initiatives.

Stakeholder Engagement

• Build strong relationships with technical and business stakeholders.
• Gather, analyse and document requirements for cloud initiatives.
• Contribute to project planning, estimation and delivery activities.
• Facilitate workshops and collaborate across cross-functional teams to deliver outcomes.

About You

We're looking for an engineer who is passionate about cloud technologies, automation and the rapidly evolving AI landscape.

Must Have

• 2-5 years' experience as a Cloud Engineer with strong AWS experience.
• Proven experience designing and deploying cloud environments using Infrastructure as Code.
• Experience supporting data, analytics and AI/ML workloads in AWS.
• Familiarity with AWS AI services including:
  • Amazon Bedrock
  • SageMaker
  • Amazon Q
  • Comprehend
  • Textract
  • Kendra
• Strong AWS administration experience.
• Experience with:
  • S3
  • Glue
  • Athena
  • Redshift
  • EMR
  • SageMaker
  • Bedrock
• Experience with serverless and container technologies including Lambda, Docker, ECS, EKS and Fargate.
• Strong understanding of cloud security and governance practices.
• Experience with Python and Linux shell scripting.
• Experience using Git and CI/CD tools such as Jenkins and GitHub.
• Experience working in Agile delivery environments.

Nice to Have

• AWS Solutions Architect certification.
• Experience with MLOps, data governance or modern data platforms.
• DevOps experience.
• Experience with ServiceNow and Jira.
• Experience working within collaborative, cross-functional teams.

Why Medibank?

At Medibank, you'll be empowered to do meaningful work that makes a real difference to the health and wellbeing of Australians. You'll work alongside talented engineers, data specialists and AI practitioners while helping shape the future of cloud and AI at scale.

Our people enjoy:

• Flexible and hybrid ways of working
• Purpose-led culture focused on wellbeing
• Learning and development opportunities
• Access to health and wellbeing initiatives
• Career growth across technology, data and digital functions
• Inclusive and supportive team environment

A Little About Us

Our values guide everything we do:

• Future Orientation - We stay ahead of trends and embrace innovation.
• Enterprise Thinking - We collaborate across Medibank to achieve the best outcomes.
• Brilliant Execution - We turn ideas into results.
• Business Acumen - We balance customer and commercial outcomes.
• Adaptability - We respond quickly to changing needs.
• Human-Centred - We put people, customers and communities first.

Ready to help shape the future of cloud, data and AI at Medibank? We'd love to hear from you.