Paid Internship

Job Summary:
As the Customer Service Intern, you will assist the customer service team in responding to inquiries, supporting client relations, and ensuring a positive customer experience. This internship is ideal for fresh graduates students who are eager to develop practical skills in customer service and business operations.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and in person in a professional manner.

• Assist in maintaining and updating customer records and databases.

• Support the customer service team with daily administrative tasks.

• Follow up on customer requests and ensure timely resolution of issues.

• Help prepare customer service reports and documentation.

• Liaise with other departments to support smooth service delivery.

• Assist in handling customer complaints and escalate issues as necessary.

• Support promotional and customer engagement activities as required.

• Represent the company in a professional manner at all times.

Job Requirements & Qualifications:

• Education: Fresh graduate or graduating class (GC) student in Business Administration, Marketing, Management, Communications, or a related field.

• Experience: No prior work experience required; internship or volunteer experience is a plus.

• Gender: only female

• Technical Skills & Attributes:

  • Good communication and interpersonal skills.

  • Strong organizational and time-management skills.

  • Basic proficiency in MS Office applications.

  • Customer-focused with a positive and professional attitude.

  • Eager to learn and able to work under supervision.

  • Ability to work under pressure and meet deadlines.

How to Apply:
If you are an enthusiastic and motivated fresh graduate, please send your resume and a cover letter to [email protected] or our company website https://jobs.minayegroup.com/jobs/detail/internship-569 with the subject line "Customer Service Intern".