Senior Hogan Business Systems Analyst

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week

Position Summary

We are seeking an experienced Senior Hogan Business Systems Analyst (BSA) to support, enhance, and optimize our Hogan core banking platform. This role serves as a key liaison between business stakeholders and technical teams, translating complex banking requirements into scalable Hogan solutions. The ideal candidate has deep expertise in Hogan modules, strong analytical skills, and a proven ability to lead initiatives across large-scale banking systems.

Key Responsibilities

Business Analysis & Requirements

• Partner with business units (Retail, Business & Commercial Banking, Digital Banking, Wealth, etc.) to gather, analyze, and document functional and technical requirements. In this role you will leverage your knowledge of both Hogan systems and the Bank’s tech ecosystem to define and develop appropriate system enhancements.

• Using your Hogan knowledge, translate business needs into detailed system specifications, process flows, and data mappings.

• Facilitate requirements workshops, stakeholder interviews, and gap analyses.

Hogan System Expertise

• This is a hands-on keyboard role. You will leverage your Hogan knowledge to analyze and implement system configurations, parameter changes, and custom enhancements within Hogan.

• Demonstrable subject matter expertise and strong examples of delivering complex solutions across Hogan modules (such as IDS, CIS and RPM).

• Troubleshoot system issues and coordinate resolution with development teams and vendors.

Solution Design & Delivery

• Collaborate with developers and architects to design scalable solutions aligned with departmental and enterprise standards.

• Create and review functional design documents (FDDs) and assist with technical specifications.

• Ensure alignment between business requirements and Hogan system capabilities.

Testing & Implementation

• Develop test strategies, test cases, and support SIT/UAT execution.

• Coordinate defect management and ensure timely resolution.

• Support production deployments, validation, and post-implementation reviews.

Stakeholder Engagement

• Act as a trusted advisor to business stakeholders, providing insights into system capabilities and constraints.

• Communicate effectively across technical and non-technical audiences.

• Lead cross-functional initiatives and mentor junior analysts.

Data & Integration

• Analyze data flows between Hogan and downstream systems (e.g., GL / Balancing, reporting, payments).

• Support integration efforts using APIs, batch processes, and middleware solutions.

• Ensure data integrity, reconciliation, and regulatory compliance.

Required Qualifications

• Combined minimum of 5 years' higher education and/or operational/business analytics experience

• Strong knowledge of banking operations, including deposits, payments, and customer information systems.

• Experience with Hogan upgrades, conversions, or cloud transformations.

• Experience with SQL, data analysis, and system integrations.

• Proven experience with SDLC methodologies (Agile, Waterfall, or hybrid).

• Strong documentation, analytical, and problem-solving skills.

• Superior communication skills and demonstrated ability managing multiple stakeholders with conflicting interests.

• Familiarity with mainframe environments (COBOL, JCL).

• Knowledge of API integrations and modern banking interfaces.

Preferred Qualifications

• 7+ years of hands-on experience with Hogan core banking systems, including delivering large and complex solutions that impact multiple interfacing applications.

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field.

• Experience working with third-party vendors and managed services providers.

Key Competencies

• Significant expertise as a Hogan BSA

• Strategic thinking and systems analysis

• Strong communication and stakeholder management

• Attention to detail and quality focus

• Leadership and mentoring capabilities

• Ability to manage multiple priorities in a fast-paced environment

We support our team members with generous benefits.

• Competitive compensation

• Health, welfare, and retirement benefits

• 401(k) match at 5%

• Work-life balance and flexible work arrangements

• Banking Officers start with 25 days PTO plus 12 paid holidays

• 40 hours paid volunteer hours per year

Location