Associate Account Manager
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Aug 30, 2026. Navan scores B on the Alion truth index.
Join our team as an Associate Account Manager, where you will directly support our Administrator's travel and expense needs. You will be the front line of our business, solving issues, communicating effectively, and collaborating with internal teams to enhance the traveler experience. This role offers a unique opportunity to provide feedback to our product, design, and engineering teams, impacting our day-to-day operations and product development.
Missions
- Assister les administrateurs dans leurs besoins en matière de voyages et de dépenses.
- Collaborer avec les équipes internes pour résoudre les problèmes et améliorer l'expérience client.
- Fournir des retours d'information réguliers aux équipes de produit, de conception et d'ingénierie.
Profil recherché
- Excellent project management and organizational skills- Attention to detail and excellent communication skills are a must
- Passion for travel and focusing on the customer experience
- Bachelor’s degree or similar relevant working experience
- Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
- Passion for deeply understanding a product in order to provide solutions for customers
- High energy, go-getter with fresh ideas who takes the initiative to get things done
- Data-driven approach to continuously drive additional efficiency
- Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
- 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company