Associate Account Manager
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Aug 30, 2026. Navan scores B on the Alion truth index.
Join our team as an Associate Account Manager, where you will directly support our Administrator's travel and expense needs. You will play a crucial role in enhancing our customer's experience, solving issues, and collaborating with internal teams. This position offers a unique opportunity to provide feedback to our product, design, and engineering teams, impacting our day-to-day operations and product development.
Missions
- Assister les administrateurs dans leurs besoins en matière de voyages et de dépenses, en résolvant les problèmes et en communiquant efficacement.
- Collaborer avec les clients commerciaux pour garantir une excellente expérience client grâce à des communications précises et opportunes.
- Fournir des retours d'information réguliers aux équipes de produit, de conception et d'ingénierie pour améliorer les plateformes.
Profil recherché
- High energy, go-getter with fresh ideas who takes the initiative to get things done- Excellent project management and organizational skills
- Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
- Passion for deeply understanding a product in order to provide solutions for customers
- 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company
- Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
- Bachelor’s degree or similar relevant working experience
- Attention to detail and excellent communication skills are a must
- Passion for travel and focusing on the customer experience
- Data-driven approach to continuously drive additional efficiency