IT Support Engineer

Our company is growing & we want to fill the following positions in our Centurion offices or customer premises in Gauteng:

• Junior Support Engineers
• Intermediate Support Engineers
• Senior Support Engineers

This will be full time, on site.

About us

Join a Leading Managed Services Provider in Gauteng.

At Network Alliance, we’re transforming the landscape of Information and Communications Technology (ICT).  Guided by innovation and a client-centric approach, we’re growing our team and seeking talented Junior, Intermediate, and Senior Support Engineers to deliver exceptional solutions.

Become part of a dynamic, future-focused environment where your expertise will thrive, and your contributions will make a real impact.

• Provide expert technical support - Dive deep into network infrastructure technologies including Microsoft operation systems, hardware, software, antivirus, and backup systems.
• Troubleshooting - Identify and solve internet/email connectivity challenges, with a strong focus on routing methodologies.
• Fault finding & Problem solving - Use your fault-finding and problem-solving skills to swiftly resolve technical issues.
• Effective Communication - Deliver solutions with excellent written and verbal communication skills in both English and Afrikaans, ensuring seamless client interactions.
• Demonstrate a customer-centric approach, delivering exceptional written and verbal communication.

• National Matric Certificate (completed)
• Comptia A+ or N+ certification (international) is essential
• Proficiency in network infrastructure technologies, encompassing Microsoft operating systems, hardware, software, antivirus, and backup technologies
• Proficiency in internet and email connectivity methodologies, including routing
• Strong technical aptitude with exceptional fault-finding and problem-solving skills
• Fluency in both English and Afrikaans, facilitating effective communication
• Customer-centric approach with exemplary written and verbal communication abilities
• South African citizenship with a valid Identification Document
• Possession of a valid Driver’s License and access to own vehicle is essential
• Residency in Pretoria, Johannesburg, or surrounding areas
• Demonstrated commitment, professionalism, reliability, and ethical conduct

Additional Qualification Requirements & Experience:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft 365 Certified: Enterprise Administrator Expert
• 1+ years of extensive experience in desktop, cloud, and network infrastructure support
• Familiarity with VOIP systems is preferred
• Prior experience in Network Support is beneficial
• Previous exposure to Cybersecurity practices is advantageous

• Market related salary
• Medical aid contribution
• Performance-related incentive bonus
• Further study subsidy
• Professional work environment conducive to growth and collaboration
• Provision of company uniform
• Provision of company notebook and accessories

• Only applications submitted on PNet will be considered, please do not contact us directly.
• Due to the large volumes of applications received, we will only respond to applications that meet the above-mentioned requirements and are shortlisted. If you do not receive feedback after 14-days, please deem your application as unsuccessful.
• CV's will be kept for future opportunities.