Sr. Business Analyst - Networking & Security

Job Title: Senior Business Analyst - Networking (SD-WAN) & Security

Role/Job Summary:

We are looking for a Senior Business Analyst with 12+ years of overall experience, including at least 6+ years in a dedicated Business Analyst or closely related requirements-analysis role. The candidate will bring strong networking domain expertise, particularly in SD-WAN architecture and enterprise WAN technologies, with network security knowledge as a complementary area. Familiarity with Cisco Viptela/vManage is expected; exposure to Cisco Meraki, network automation, cloud networking, and observability platforms such as Splunk will be advantageous. The candidate will translate business and technical needs into clear, actionable requirements for product, engineering, and architecture teams.

Key Responsibilities:

Requirements & Domain Analysis

• Elicit, analyze, and document business and technical requirements across networking and security domains, partnering closely with engineering, architecture, and product teams.
• Translate networking and SD-WAN priorities, including branch connectivity, WAN modernization, and secure network access, into clear requirements, user stories, and process/data-flow documentation.
• Conduct gap analysis between current networking/SD-WAN capabilities and target-state architectures, identifying functional, operational, and integration requirements.

SD-WAN & Enterprise WAN Domain Expertise

• Demonstrate working knowledge of SD-WAN architecture and operations, including Cisco Viptela and vManage.
• Understand enterprise routing and WAN technologies, including BGP, OSPF, and WAN failover.
• Understand network security concepts such as IPSec VPNs, network segmentation, and policy management.
• Analyze network performance and troubleshooting requirements, including SLA, latency, jitter, and packet loss.
• Understand configuration and change management processes for network devices and services.

Cross-Domain Subject Matter Expertise

• Maintain working expertise in core networking - switches, routers, edge devices, firewalls, IDS/IPS.
• Maintain working expertise in Identity & Access - MFA, SSO, IAM, ZTNA, IGA, SAML, OIDC/OAuth.
• Maintain working expertise in Cloud & Edge Security - SASE, SSE, SWG, CASB, DLP.
• Track vulnerability and threat detection/mitigation capabilities - SIEM/SOAR, vulnerability management, AI-driven security, threat intelligence - and maintain awareness of Splunk's role within the broader security analytics stack.
• Maintain current knowledge of relevant compliance regimes (FedRAMP, FIPS), frameworks (NIST, SASE, XDR, MITRE ATT&CK), and standards (SAML, OIDC/OAuth, SCIM) that shape product and platform requirements.

Stakeholder & Backlog Support

• Act as a bridge between business stakeholders, security/network SMEs, and delivery/engineering teams, ensuring requirements are accurately understood and reflected in planning.
• Support the Product Owner/Product Manager by writing well-structured epics, features, and user stories with clear acceptance criteria for backlog grooming.
• Contribute to Agile ceremonies (backlog refinement, sprint planning, reviews) from a requirements and analysis perspective.

Market & Competitive Awareness

• Monitor relevant networking and SD-WAN product capabilities and market trends, including Cisco Viptela and Meraki ecosystems, and synthesize insights on feature gaps and positioning.
• Support roadmap and prioritization discussions with domain research, stakeholder inputs, and analysis of networking and SD-WAN capabilities.

Documentation & Communication

• Produce clear business requirement documents (BRDs), functional specifications, process flows, and data-flow diagrams.
• Communicate findings, requirements, and recommendations effectively to both technical and non-technical/executive stakeholders.

Must-Have Skills:

• 12+ years of overall experience, including at least 6+ years in a dedicated Business Analyst or closely related requirements-analysis role.
• Demonstrated Business Analyst experience supporting enterprise networking, SD-WAN, WAN, or related technology products/platforms.
• Strong understanding of SD-WAN architecture and operations, particularly Cisco Viptela and vManage.
• Knowledge of enterprise routing and WAN technologies, including BGP, OSPF, and WAN failover.
• Understanding of network security concepts, including IPSec VPNs, network segmentation, and policy management.
• Familiarity with network performance analysis and troubleshooting concepts, including SLA, latency, jitter, and packet loss.
• Understanding of network configuration and change management processes.
• Strong requirements elicitation, analysis, and documentation skills, including stakeholder management across product, engineering, architecture, and business teams.
• Experience working in Agile/Scrum environments, writing user stories and acceptance criteria, and supporting backlog refinement.
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear requirements for varied audiences.
• Proficiency with requirements, diagramming, and collaboration tools such as Jira, Confluence, Visio, Miro, or Lucidchart.

Preferred:

• Cisco Meraki experience, including Dashboard, MX SD-WAN, Auto VPN, and traffic shaping.
• Exposure to network automation and REST APIs.
• Understanding of cloud networking across AWS/Azure, hybrid WAN, and branch-to-cloud connectivity.
• Knowledge of QoS and traffic engineering.
• Exposure to network observability/telemetry platforms, including Splunk, and familiarity with their use in network monitoring or analytics.
• Working knowledge of adjacent networking/security concepts such as switching, routing, edge devices, firewalls, IDS/IPS, and secure connectivity.

Nice to Have:

• Exposure to SASE/SSE concepts.
• DevNet knowledge or network automation experience.
• Experience with MPLS-to-SD-WAN transformation initiatives.

Experience Required:

12+ years of overall experience, including at least 6+ years in a dedicated Business Analyst or closely related requirements-analysis role, supporting networking, SD-WAN, WAN, and related product/platform engagements.

Any Other Important Notes:

• This role supports networking and security product engagements spanning SD-WAN, enterprise WAN, security, and related platform integrations.
• This is intended as a single, dedicated Business Analyst role - not a blend of Product Owner and Business Analyst responsibilities. Backlog ownership and roadmap decisions remain with the Product Owner; this role focuses on requirements analysis, documentation, and cross-domain subject matter support.
• Location, shift timings, and travel requirements to be confirmed by the hiring manager based on project/client needs.
• Strong written and verbal English communication skills required, given client-facing and cross-functional engagement.
• Relevant certifications (CBAP/CCBA, Security+, CISSP, or vendor-specific) are a plus but not mandatory.