Workforce Skills and Capability Manager
First seen by Alion on Oct 9, 2026.
Contract type: Permanent /*generated inline style */
Department: Joint People Directorate /*generated inline style */
Location
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Norfolk Constabulary OCC (NonUniform Norfolk), Suffolk Constabulary PHQ (NonUniform Suffolk)
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The recruitment criteria for all posts are subject to workplace adjustments in line with the Constabularies' policies and duties under the Equality Act 2010.
Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.
Recruitment and Selection Policy
Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
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This role has been identified as the Modern Workplace category below.
Modern Workplace Business Category
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3: Hybrid (Homeworker)
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Category 1: On Premises - Roles/functions are based on premises
Category 2: Hybrid - Elements of the role require regular presence on premises
Category 3: Hybrid (Homeworker) - The core function of the role can be delivered all/predominately from home, but attendance of premises will be required for specific purposes
Category 4: Contracted Homeworker - The circumstances for someone being a contracted homeworker will be by exception
Grade / Rank: Band F /*generated inline style */
Salary range
£41,487 - £47,046
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Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
Hours per week: 37.00 /*generated inline style */
Closing date: 16/10/2026, 23:55 /*generated inline style */
Job description
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Help shape the future capability of policing
Norfolk and Suffolk Constabularies are looking for an experienced and motivated Workforce Skills and Capability Manager to play a key role in ensuring our workforce has the skills, qualifications and professional capability required to deliver exceptional policing services.
This is an exciting opportunity to join the HR Strategy and Planning team within the Joint People Directorate, where you will provide organisational oversight, assurance and governance of workforce skills, training compliance and capability management across both forces.
Working with senior leaders, operational managers and specialist teams, you will help ensure that training requirements are understood, monitored and achieved while supporting continuous improvement in the way workforce capability is managed.
What you'll be doing
As Workforce Skills and Capability Manager, you will:
- Provide independent oversight and assurance of training compliance across the organisation.
- Audit training records, systems and processes, identifying risks, gaps and opportunities for improvement.
- Support internal and external audits, inspections and regulatory requirements.
- Work collaboratively with operational leads to maintain organisational skills and competency frameworks.
- Develop insight and reporting on workforce capability, compliance and risk.
- Support governance arrangements and policy development relating to workforce skills and training.
- Lead and support improvements to systems, processes and controls that underpin compliance management.
- Line manage the Chronicle Systems Team and help ensure training data remains accurate, accessible and fit for purpose.
About you
We're looking for someone who combines strong compliance and governance expertise with excellent stakeholder engagement skills.
You will be able to demonstrate:
- Experience in training compliance, regulatory compliance, learning governance, quality assurance or a related field.
- Knowledge of compliance and regulatory frameworks, ideally within a policing or public sector environment.
- Strong analytical skills with the ability to interpret data, identify trends and present findings clearly.
- Excellent communication and influencing skills, with confidence engaging stakeholders at all levels.
- The ability to manage competing priorities and deliver results in a complex environment.
- Experience using learning management systems, compliance tracking tools or similar workforce systems.
Desirable experience
It would be advantageous if you have:
- A professional qualification in compliance, quality management, HR, Learning and Development, or a related discipline.
- Policy development or governance experience.
- Experience leading improvement and transformation initiatives.
- Knowledge of data protection and information governance principles.
Why join us?
This role offers the opportunity to influence how workforce capability is managed across two progressive police forces. You will work at the intersection of workforce planning, people analytics, learning governance and organisational assurance, helping ensure our people have the skills they need to serve our communities effectively.
You'll join a collaborative and forward-thinking team committed to improving organisational capability through better insight, governance and workforce planning.
Working Arrangements
This post has been designated as a Category 3 Hybrid Home Worker role. The successful candidate will be expected to work from both force locations and remotely, in line with organisational needs and agreed working arrangements.
Role profile
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Workforce Skills and Capability Manager - Sept 26.pdf - 172KB
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Benefits
- 24 days holiday per year in addition to public holidays (rising to 29 days after five year’s service)
- Opportunities to work flexibly, subject to business needs
- Option of joining the local government pension scheme
- Option of joining the sports & social staff association and UNISON and enjoying the benefits these provide
- Access to the Blue Light Card with 100s of discounts
- Paid-for training is available as is the opportunity to have mentoring, in a workplace where development is encouraged
- Access to an Employee Assistance Programme (EAP) A confidential service, available 365 days a year, 24/7, free of charge which can provide around the clock support and guidance to help you manage work and personal stressors, as well as support you through lifestyle changes
- Support Networks that provide information and opportunities to share experiences as well as offering advice and support to members
- A diverse, equal and inclusive workforce in an organisation that values its people
- A member of the National Police Healthcare Scheme, offering affordable private healthcare to Officers, staff members and their families
- And finally, but perhaps most importantly, the opportunity to make a difference to the communities of Norfolk and Suffolk
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Important information before you commence an application - for ALL applicants
If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications. Please submit your application as soon as possible to avoid disappointment.
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Useful information before you commence an application
You will require the following information to complete this application form:
- National Insurance Number
- Full employment history including dates and any qualifications you may have attained.
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
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We are looking for people who share our values of caring, inclusive, courageous and learning.
Click the links to find out more about our inclusive culture in Norfolk and Suffolk.
To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.
Why work for Norfolk and Suffolk Police?
Norfolk and Suffolk Police have gained a reputation as pioneering and innovative forces, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Norfolk or Suffolk is the force for you.
Equality, diversity and inclusion
Norfolk and Suffolk Police are committed to equality, diversity and inclusion.
Our constabularies are committed to providing support for our under-represented and marginalised communities, including but not limited to Black, Asian and Minority Ethnic communities, disabilities, neurodiversity, gender and LGBT+ communities.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.
Vetting and safeguarding
Norfolk and Suffolk constabularies are committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. All employees and volunteers therefore will be subject to background checks including vetting and references.
Eligibility Criteria All Applicants must reside in the UK and have continuous residency for the past three years, rising to five years for certain roles. (The only exceptions are being stationed abroad through the Armed Forces or having taken extended holiday / travelled for a period of less than 12 months, where your UK residency has been maintained) Please refer to the job description for the residency requirements for this role.This post is open to
- British Citizens
- Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme.
- Commonwealth citizens or foreign nationals (who are not British citizens or European Economic Area (EEA) state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions.
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We are committed to being a Disability Confident Leader. If you require any adjustments to support you during the application or selection process, please get in touch. You can contact us by email or telephone to discuss your needs in confidence, and we will be happy to help.
- Email: [email protected]
- Phone: 01953 423642
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We’re proud to be a Disability Confident Leader and welcome applications from disabled people.
Under our ‘Offer an Interview’ commitment, we will invite disabled applicants to interview if they meet the essential criteria for the role.
You’ll be able to tell us if you’d like to be considered under this commitment by answering the relevant question in the application form.
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Disclaimer: due to the high volume of applications we receive, we are unable to provide feedback on unsuccessful applications.
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For our Recruitment and Selection Code of Practice please use one of the links below
Norfolk Constabulary Recruitment and Selection Code of Practice
Suffolk Constabulary Recruitment and Selection Code of Practice
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