Integration Platform Engineer Expert

We are looking for an Integration Platform Engineer Expert to join a hybrid project in Lisbon (Entreposto). The role focuses on the management and operations of MuleSoft platforms, specifically administration and support, within an international context.

• Ensure the operation, maintenance and Level 3 support of the MuleSoft platforms
• Analysing and resolving incidents escalated by the Level 2 support teams, ensuring compliance with SLAs
• Monitoring the capacity, availability and performance of the platforms, identifying risks and optimisation needs
• Carry out troubleshooting by analysing logs, monitoring tools and technical diagnostics
• Conduct preliminary root cause analyses (RCA) and propose corrective actions
• Support deployment, release and change activities in the production environment
• Develop and maintain automation scripts for recurring operational tasks
• Create and update technical documentation, operational procedures and knowledge base articles
• Track critical incidents and support service recovery
• Monitor operational metrics and drive continuous improvement initiatives
• Ensure technical coordination with internal teams and external suppliers in an international context
• Provide oncall or outofhours support where necessary

• Degree in Computer Engineering, Computer Science or an equivalent field
• Between 5 and 7 years of experience in the management and operations of MuleSoft platforms, with a focus on administration and support, rather than API development
• Experience with Terraform, GitHub and OpenShift
• Knowledge of authentication and authorisation mechanisms, namely OAuth, OpenID and API security standards
• Basic knowledge of AWS and Azure
• Experience with Argo CI/CD
• Knowledge of ITIL processes
• Ability to carry out technical analysis, troubleshooting and incident resolution
• Good communication skills, ability to summarise technical information and interact with stakeholders
• Fluency in English, C1 level
• Ability to work independently and collaborate in multicultural and multidisciplinary environments
• Occasional availability to provide support outside normal working hours and undertake shortterm international travel

• Health insurance
• Free online training through the Udemy platform
• Onsite and remote training at Olisipo's Learning Center
• Free certifications (after passing the exam)
• Discounts at Olisipo Partners (in the areas of health and wellbeing, fitness, travel, among others)
• Free psychological consultations
• Possibility of a salary advance, without commissions

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.