Legal Operations & Technology Manager

About The Role

The Legal Operations and Technology Manager drives the operational infrastructure behind the Legal & Risk Management department - technology platforms, workflow design, data and reporting, budget administration, and process improvement. This role partners closely with the Deputy General Counsel and department leadership to ensure the legal function operates efficiently, measures its own performance, and scales its systems alongside the business. The role reports to the SVP & Deputy General Counsel. The role is a key driver of the department's ongoing transformation and maturity initiatives and may mentor or provide functional direction to legal assistants, coordinators or analysts as the team grows.

What You’ll Do

• Oversee and serve as system administrator for the department's legal technology stack, including contract lifecycle management (CLM), matter management, and risk management information systems (RMIS) platforms, in coordination with IT.
• Lead evaluation, implementation, and adoption of new legal technology tools, from requirements gathering and vendor selection through rollout and training.
• Design and maintain department dashboards and reporting (e.g., Power BI) that give leadership visibility into contracts, risk, and departmental workload and performance.
• Manage legal department budget administration, vendor invoicing and spend tracking, and outside counsel guideline compliance.
• Develop and maintain department policies, workflows, and playbooks that standardize how legal work is requested, tracked, and delivered across the business.
• Support maturity assessment and transformation initiatives (e.g., CLOC Core 12 framework) by maintaining current-state documentation and tracking progress against desired-state goals.
• Serve as the department's primary liaison to IT, Procurement, and Finance on operational and systems matters.
• Identify opportunities to apply AI and automation to legal workflows in line with the department's AI governance policy and manage related pilots.
• Support enterprise risk management operations and coordination with the Insurance Procurement and Compliance Manager on program structure and coverage
• Oversee the insurance renewal process end to end, coordinating with brokers, gathering underwriting information, and driving timelines through binding and renewal.
• Partner with the Claims team to monitor claims trends and reporting within the RMIS platform, surfacing insights for department and executive leadership.
• Support evaluation and ongoing administration of the company's captive insurance program, including data and reporting needs in partnership with Strategic Development.

Requirements

What We’re Looking For

• Bachelor's degree required; advanced degree or certification in legal operations, business, or a related field a plus.

• 7+ years of experience in legal operations, project management, or technology management, ideally within an in-house legal or risk department.
• Hands-on experience with legal technology platforms (CLM, RMIS, matter management, e-billing) and business intelligence tools (Power BI or similar).
• Strong project management skills, with the ability to manage multiple concurrent initiatives and cross-functional stakeholders.
• Excellent analytical skills, with the ability to translate operational data into clear insights for leadership.
• Strong written and verbal communication skills.

Benefits

Why You Will Love Working Here

• Competitive compensation and benefits package:

• Medical, dental, vision coverage
• Financial Planning
• Time Off & Life Balance
• Family & Lifestyle

• Opportunities for growth and development

• Culture that is collaborative, inclusive, fast-paced, people-first

• Stable company with strong reputation in the market

Why Join Perry Homes?

At Perry Homes, we’re committed to integrity, excellence, and service-values that guide every customer interaction. Join a team where your work directly contributes to an exceptional homebuying experience and a trusted brand. We’re committed to creating an inclusive workplace where people can do their best work.

***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***

Perry Homes is an Equal Opportunity Employer

Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact [email protected].