E-Commerce Coordinator

Premier United Retail Sdn Bhd is seeking an E-Commerce Coordinator to support daily e-commerce operations, including product fulfilment, delivery arrangements, online promotions, inventory and pricing maintenance, live-streaming coordination, and customer engagement to help achieve online sales targets.

Responsibilities:

• Assist in daily e-Commerce operations including product fulfilment, and delivery arrangement for orders timely and accurately.
• Promote and advertise products/shop through the marketplace effectively within ROI targets.
• Assist planning, execution and monitoring online promotions activities along with marketing and warehouse team.
• Maintain product information such as pricing and inventory info timely and accurately.
• Assist customer service / CRM for effective engagement and activation of the member loyalty program.
• Assist in optimizing the online sales on track to hit the monthly target.
• Assist in hosting and coordinating live-streaming sessions on selling platforms.
• Other ad hoc duties as and when assigned by management from time to time.

Requirements

Qualifications:

• Candidates must possess a minimum of a Diploma in Advertising/Media, Marketing, or equivalent.
• Minimum of 1-2 years of relevant working experience in e-Commerce or live-stream operations.
• Well-spoken and well-written in Malay and English. Mandarin language will be an advantage.
• A dedicated and results-driven team player with a strong work ethic and commitment to achieving goals.
• Able to manage multiple priorities effectively and perform well in fast-paced, dynamic environments.
• Adequate knowledge of Microsoft Office.
• Independent, disciplined, and able to work proactively.
• Good attitude, enthusiastic, confident, and good communication skills.
• Knowledgeable and up to date with the e-commerce industry's leading market will be an advantage.
• Willing to travel; working in Seri Kembangan, Selangor.
• Perks: EPF, SOCSO, EIS Contribution; Annual Leave; Medical Leave; 5 working days (Mon – Fri); Nearby public transport (UPM MRT Station); Annual increment; Commission; Medical benefits provided; PC provided.

Skills

E-commerce Operations, Product Fulfilment, Inventory Management, E-commerce Marketing, Live-streaming Coordination, CRM, Microsoft Office, Analytical Skills, Communication, Customer Engagement