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Salary
$42k – $56k per year
Location
In office (Sydney)
Seniority
Middle · 3+ years exp
Employment
Contractor

First seen by Alion on Sep 29, 2026.

Overview
Company
Impact
Profile match
Pro IT is a Bulgarian IT support company that takes care of its customers' computer equipment with competent and reliable support. It responds quickly to emergency situations and operates from an office in the Studentski Grad district of Sofia. The company is headquartered in Sofia, Bulgaria.
PRO IT is an IT Services Provider supporting Enterprise & SME's across Australia, NZ and Asia. Our company culture is diverse and we embrace a proactive method to service delivery.

Position open for a backfill opportunity for our client, based in the CBD. Car & Licence essential for works outside the office as required.

We are looking for an exceptionally presented, and experienced, qualified onsite engineer with MSP exposure who want to join a dynamic company delivering services remotely and onsite. You must be flexible and committed to the role, the on-call work and the travels involved in delivering our services.

This role will immerse you in different environments and managing multiple technologies for global clients with knowledge in Data Centre systems, Telephony, Network Technologies, Virtualisation, Office365, Google, AWS cloud platforms. You will be a part of a dynamic team wearing multiple hats to delivery the MSP experience.

Works will be done in Corporate Offices, Data Centres, and security checks will be required, alongside work permits in AU. Due to the nature of our clients, only applicants with a Secured VISA or PR, naturalisation, Citizen will be considered. We will not be providing any VISA opportunities.

MANDATORY:

Fluent English Written and Spoken
Current Certifications - CCNA, Azure, MS/O365
Min 3-5 years Field & End User Experience
Min 2 years MSP Experience
Licence and Car
On-call Rotating Roster each month 24/7
Daily Duties & Skills Include but are not limited to:

Managed Service Provider (MSP)
Rack and Stack in DC
End User Computer support at client sites
OS support and troubleshooting experience
Windows Server
MS Active Directory and Exchange, Azure
Virtualisation – Vmware/Hyper V/Citrix
Backup management and maintenance
Supporting and ticketing work with our 365/24/7 GNOC - SolarWinds
Provide on-site, phone, email and remote support
Office365 cloud Migrations
CCNA / CCNP Related Tasks, also dealing with Juniper, FortiGate and Acronis products
Server and Desktop installations / Migrations.
Assist / Project Manage migrations (this includes after hours / weekend work)
On Call rotation with 4-hour onsite response
Be an effective team player and contributor

Skills and Experience Required:
Demonstrated experience in IT Networks and Data Centres
Rack, Stack, Patching, Structured Cabling
Configs and troubleshooting
Understanding of systems and architectures
Demonstrated experience in Help Desk including break / fix
Effective Task and Time Management Skills

Benefits & culture
People like working here because of the relationships that have been built within the team and with clients.
Great office environments across locations in Sydney and Melbourne
Competitive salary rates reflective of your experience
Ongoing training available
A supportive environment that appreciates and cares for employees
High attention to detail proactive delivery of services reputation
Our team all enjoy what they are doing and share a common passion for technology
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