Senior Systems Administrator

Senior systems administrator: On behalf of our Consulting client, Procom is searching for a Senior Systems Administrator for a 6 month contract role. This position is a hybrid position with 2 days onsite at our client’s Toronto, Ontario office.  Senior systems administrator - Job Description: The project involves addressing a growing Tier 2 ticket backlog and ensuring smooth operation of systems and network services. Once the backlog is managed, the focus will shift to supporting a project that integrates more applications under single sign-on, enhancing automation for joiners and leavers, and reducing manual account checks. Senior systems administrator - Responsibilities: • Triage and resolve Tier 2 tickets that the desktop team cannot close due to role, knowledge, or permissions. • Reduce the ticket backlog and distribute the workload currently on one team member. • Configure and maintain services across multiple systems, including tasks in Azure. • Support the single sign-on project by onboarding applications and improving automation processes. • Create, manage, and update tickets while keeping requesters informed of progress. • Investigate requirements and plan work with minimal supervision. • Participate in weekly team discussions and one-to-one meetings to review progress. • Document procedures and configurations for team use. Senior systems administrator - Mandatory Skills: • Proven experience in systems administration at Tier 2 or above. • Strong knowledge of Windows environments. • Hands-on experience configuring services in Azure. • Ability to work independently and collaborate across teams. • Clear written and verbal communication skills. Senior systems administrator – Nice-to-Have Skills: • Experience supporting Mac devices. • Familiarity with single sign-on and identity automation. Senior systems administrator – Assignment Length: This is a 6 month contract position. Senior systems administrator - Start Date: ASAP. Senior systems administrator - Assignment Location: Toronto, Ontario, Canada. Remote work is suitable for this role, but it is a hybrid position with 2 days onsite.