QA Agility - Head - Business Development & Client Acquisition
First seen by Alion on Nov 4, 2026.
Designation: Head - Business Development & Client Acquisition
Experience: 12 - 18+ Years
Industry: IT Services / IT Consulting / IT Staffing / Technology Solutions
Location: Open
Employment Type: Full-time
About the Role:
We are looking for a dynamic, result-oriented and well-connected Business Development Leader who can drive the company's business growth by acquiring new clients, generating qualified business opportunities and building long-term strategic client relationships.
The ideal candidate should have a strong background in IT Services, IT Staffing, Staff Augmentation and Technology Consulting, with a proven track record of independently generating leads, opening new accounts, engaging senior decision-makers and converting opportunities into revenue.
This is a hands-on leadership role requiring someone who can take complete ownership of the business development cycle, from identifying prospective clients to closing deals and expanding client relationships.
We are looking for a natural business hunter who can leverage existing industry connections while building new business opportunities and establishing a sustainable client acquisition pipeline.
Key Responsibilities:
1. New Business Development & Client Acquisition:
- Identify, prospect and acquire new clients across domestic and international markets.
- Develop and execute strategic business development plans to achieve revenue and growth targets.
- Independently generate leads through industry networking, referrals, LinkedIn, professional associations, events and direct outreach.
- Identify potential clients, understand their business requirements and position the organisation's capabilities effectively.
- Build relationships with CXOs, CIOs, CTs, IT Directors, Procurement Heads, HR Heads and other key decision-makers.
- Drive the complete sales cycle, including prospecting, initial discussions, capability presentations, commercial negotiations and deal closures.
2. Lead Generation & Pipeline Management:
- Build a strong pipeline of qualified leads and business opportunities.
- Identify new markets, industries, geographies and potential revenue streams.
- Develop effective strategies for converting prospects into active clients.
- Maintain a structured sales pipeline with regular tracking, forecasting and reporting.
- Ensure consistent follow-ups and timely movement of opportunities through the sales funnel.
3. Client Relationship & Account Management:
- Establish and maintain strong relationships with new and existing clients.
- Act as a key point of contact for strategic client engagements.
- Understand client business needs and identify opportunities for additional services.
- Drive account growth, client retention and long-term partnerships.
- Work towards increasing wallet share and expanding business across existing accounts.
4. Strategic Business Growth:
- Identify opportunities to expand the organisation's footprint across IT services and technology consulting.
- Explore partnerships, strategic alliances and new business channels.
- Analyse market trends, competitor positioning and emerging business opportunities.
- Work closely with the leadership team to define business growth strategies.
- Contribute towards revenue planning, business forecasting and profitability objectives.
5. Internal Stakeholder Coordination:
- Work closely with the Marketing Head to develop targeted campaigns, lead-generation strategies and market positioning.
- Coordinate with the Recruitment and Delivery Heads to understand resource availability, capabilities and delivery commitments.
- Ensure smooth transition of newly acquired clients and requirements to the respective internal teams.
- Collaborate with leadership on proposals, presentations, pricing and commercial negotiations.
Desired Industry & Domain Experience:
Candidates should ideally have experience in one or more of the following:
- IT Staffing and Staff Augmentation.
- ServiceNow Consulting and Implementation Services.
- IT Services and Technology Consulting.
- Enterprise Application Services.
- SAP, Cloud (AWS/Azure), AI/ML and Digital Transformation services.
- Experience in selling IT services to large enterprises, global organisations and Global Capability Centres (GCCs) will be an advantage.
Desired Candidate Profile:
We are looking for someone who demonstrates:
- 12 - 18+ years of experience in Business Development, Sales, Client Acquisition or IT Services.
- Proven experience in independently acquiring new clients and generating business revenue.
- Strong existing industry connects and the ability to build relationships with senior decision-makers.
- Excellent communication, presentation, negotiation and influencing skills.
- Strong commercial understanding and experience in closing business deals.
- Ability to work independently and take complete ownership of business development activities.
- Entrepreneurial mindset with a proactive, result-oriented and growth-driven approach.
- Ability to identify opportunities, build trust and convert relationships into business.
Key Performance Indicators (KPIs):
Performance will be measured on:
- Number of qualified leads generated.
- Number of new clients acquired.
- Revenue generated from newly acquired clients.
- Value and quality of the business pipeline.
- Conversion ratio from leads to business closures.
- Growth in existing client accounts.
- Strategic partnerships and new business opportunities established.
What Success Looks Like:
The successful candidate will be expected to:
- Build a strong pipeline of prospective clients.
- Independently open new client accounts.
- Generate consistent business opportunities and revenue.
- Establish long-term relationships with enterprise clients.
- Create a sustainable business development engine for the organisation.
The ideal candidate is someone who doesn't just manage relationships but knows how to create opportunities, open doors, acquire clients and convert business.
Skills
IT Sales, IT Services Sales, IT Sales Head, Solutions Sales