Application Support Engineer

QualityKiosk Technologies • IT Consulting & Digital Transformation • Software Testing & QA • SQL • 7 days ago
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Location
In office (Mumbai)

Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 9, 2026.

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QualityKiosk Technologies

QualityKiosk Technologies is an independent digital assurance and quality engineering services provider based in Mumbai, offering software testing, performance engineering, observability, AI assurance and intelligent automation services. It serves banks, insurers, capital markets firms, automotive and consumer businesses and digital natives, with platforms of its own and partnerships with UiPath, Datadog, Elastic, Katalon and DevRev, and it has delivery teams across India and in Manila and Jakarta. It hires test engineers and trainees, automation engineers and architects, test and delivery managers for banking programmes, Dynatrace administrators and network engineers.
qualitykiosk.com • HQ: Mumbai, India • Observability & APM • IT Consulting & Digital Transformation • Software Testing & QA • 1001-5000 employees
Tech stack of QualityKiosk Technologies
Key Responsibilities
  • Provide Level 1 support for applications and production environments.
  • Monitor application health, system alerts, and service availability.
  • Investigate incidents and service requests raised by users.
  • Execute SQL queries for data validation, troubleshooting, and report generation.
  • Perform basic data corrections and updates as per approved procedures.
  • Analyse application logs and identify root causes of issues.
  • Coordinate with development, infrastructure, and database teams for issue resolution.
  • Track incidents and maintain SLA compliance.
  • Prepare daily, weekly, and monthly support reports.

• Document issues, troubleshooting steps, and resolutions in the knowledge repository.

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