Computer Network Technician
First seen by Alion on Sep 16, 2026.
Company: Quasi Group Limited
Location: Koforidua, Ghana
Employment Type: Full-Time
Company Profile
Quasi Group Limited is committed to delivering reliable business solutions and creating an environment where technology, people, and operational excellence work together to support sustainable growth.
We are seeking a skilled, proactive, and service-oriented Computer Network Technician to join our team in Accra. The successful candidate will help maintain a secure, reliable, and efficient network infrastructure while providing responsive technical support to employees and other authorized users.
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At Quasi Group Limited, we foster a welcoming, collaborative, and supportive workplace where employees are encouraged to share ideas, develop their technical capabilities, and contribute to continuous improvement.
Job Summary
The Computer Network Technician will install, configure, maintain, secure, and troubleshoot the organization’s network infrastructure and related IT equipment.
The successful candidate will ensure reliable network connectivity, minimize system downtime, support users with technical issues, and maintain appropriate security and backup procedures.
Key Duties & Responsibilities
Network Installation & ConfigurationInstall, configure, and maintain Local Area Networks (LANs) and Wide Area Networks (WANs).
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Configure and maintain routers, switches, access points, and other network devices.
Install, test, label, and maintain network cabling and related infrastructure.
Configure network connections, user access, and network services in line with established standards.
Perform network testing to confirm reliable connectivity and performance.
Document network configurations, equipment, connections, and infrastructure changes.
Conduct routine inspections and preventive maintenance on network infrastructure and devices.
Install software updates, security patches, and operating-system upgrades as required.
Maintain and configure Windows, macOS, Linux, and other supported operating systems.
Schedule and implement hardware and network upgrades while minimizing disruption to business operations.
Monitor network performance and identify potential issues before they affect users.
Maintain an accurate inventory of network equipment and IT assets.
Diagnose network failures, connectivity problems, and system performance issues.
Identify network bottlenecks and implement appropriate corrective measures.
Troubleshoot routers, switches, network devices, peripherals, and user connectivity issues.
Respond promptly to technical support requests and resolve issues within agreed timelines.
Escalate complex technical issues to the appropriate IT specialist or service provider.
Maintain accurate records of incidents, repairs, maintenance activities, and resolutions.
Support employees and authorized clients with hardware, software, and network-related issues.
Implement and maintain appropriate antivirus, endpoint-security, and network-protection measures.
Monitor network traffic and identify unusual or potentially unauthorized activity.
Apply appropriate access controls and security configurations.
Perform regular data backups and verify that backup procedures operate effectively.
Support data recovery and system restoration activities when required.
Keep systems and network devices updated with relevant security patches.
Promote responsible cybersecurity practices among users.
Report security incidents, vulnerabilities, and unauthorized access promptly.
Provide timely and professional technical support to employees and authorized clients.
Guide users in resolving common hardware, software, connectivity, and network issues.
Educate staff on network best practices, cybersecurity awareness, and responsible technology use.
Prepare simple technical guidance and user instructions where necessary.
Maintain a customer-focused approach when handling technical support requests.
Maintain accurate technical documentation, network diagrams, configuration records, and maintenance logs.
Monitor IT service performance and recommend improvements where appropriate.
Coordinate with external vendors and service providers when specialized technical support is required.
Assist with technology projects, system implementations, and network expansion initiatives.
Evaluate emerging networking technologies and recommend practical solutions where appropriate.
Perform other duties assigned by the Supervisor or Management.
Qualifications & Experience
Educational RequirementsBachelor’s degree in Computer Science, Network Engineering, Information Technology, Computer Engineering, or a closely related field.
A degree or specialized training in Network Engineering is particularly desirable.
Strong understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VPN, and Ethernet.
Practical knowledge of network infrastructure, including routers, switches, access points, and network cabling.
Good understanding of Windows, macOS, and Linux operating systems.
Knowledge of network security principles, antivirus solutions, access controls, and data-backup practices.
Ability to diagnose and resolve network connectivity and hardware-related problems.
Familiarity with network monitoring and troubleshooting tools.
Relevant certifications such as CCNA, CompTIA Network+, or equivalent technical credentials will be an advantage.
Previous experience in network administration, technical support, or a similar IT role is an advantage.
Key Competencies
Strong analytical and troubleshooting skills.
Excellent attention to detail.
Strong communication and interpersonal skills.
Customer-focused and responsive approach to technical support.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Ability to prioritize multiple technical issues effectively.
Proactive approach to identifying and resolving network problems.
Strong commitment to cybersecurity and data confidentiality.
Ability to explain technical concepts clearly to non-technical users.
Demonstrates professionalism, integrity, accountability, and reliability.
Willingness to learn and keep pace with evolving networking technologies.
Location & Relocation
The position is based in Koforidua, Eastern Region.
Applicants should be willing to work and, where required, relocate within the Eastern Region to support the company’s project and operational needs.
What We Offer
At Quasi Group Limited, we believe that people perform at their best when they work in a welcoming, respectful, collaborative, and supportive environment.
As a Computer Network Technician, you will have the opportunity to strengthen your technical expertise, work with modern networking technologies, support critical business operations, and contribute to a reliable and secure technology environment.
We value teamwork, innovation, continuous learning, accountability, and professional growth.
How to Apply
Apply online by clicking on the Application button.
Application Deadline: 20 September 2026
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