Virtual Receptionist
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 30, 2026.
Virtual Receptionist
Salary: R16,000 to R22,000 per month
Location: Fully remote, South Africa
Hours: Full-time, UK business hours
Engagement: Independent contractor
Organisation: Remote Recruitment
Remote Recruitment is looking for a friendly, organised Virtual Receptionist who enjoys helping people and keeping things running smoothly. You will be the first point of contact for callers, providing a professional welcome, managing appointments and making sure enquiries reach the right person.
What you will do
- Answer incoming calls professionally and direct callers to the appropriate person.
- Take accurate messages and pass them on promptly.
- Book, confirm and reschedule appointments using an online calendar.
- Respond to routine email enquiries using agreed information and processes.
- Keep contact details, call notes and appointment records up to date.
- Follow up on missed calls and outstanding enquiries.
- Escalate urgent or complex queries to the appropriate team member.
- Handle personal and business information confidentially.
What we are looking for
- At least one year of experience in reception, customer service or a similar phone-based role.
- Clear spoken and written English and a friendly, professional telephone manner.
- Strong organisation and attention to detail.
- Confidence using email, calendars and basic office software.
- The ability to manage several enquiries without losing track of follow-ups.
- Reliability and the ability to work independently.
- A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.
Nice to have
- Experience using a CRM, booking platform or internet-based telephone system.
- Previous remote-working experience.
- Experience supporting UK customers or businesses.
- Familiarity with Microsoft 365 or Google Workspace.
What is on offer
- Monthly remuneration of R16,000 to R22,000, depending on relevant experience.
- A fully remote role based in South Africa.
- Full-time work aligned with UK business hours.
- A varied role combining customer communication, scheduling and administration.
Who can apply
Applicants based in South Africa who can work the required hours and demonstrate the relevant skills and experience for this role.
How to apply
Apply through this advert with your updated CV. Include a short introduction describing your relevant experience, availability and remote-working setup.