Team Lead CSM
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Salary
≈ $43k – $77k per year (Estimated)
Location
Hybrid (Montrouge, France)
Seniority
Staff
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 27, 2026.
Overview
Company
Impact
Profile match
Ringover is a French cloud telephony and communications SaaS platform enriched with AI that combines communication, intelligent automation and productivity for businesses of all sizes. It has offices in Montrouge, Barcelona and Atlanta and hires customer success managers, account executives and solution engineers for international markets. The company is headquartered in Montrouge, France.
Join Ringover, a fast-growing SaaS company, as a Team Lead for the Customer Success Management (CSM) team. In this pivotal role, you will coach and upskill a team of 8 experienced CSMs, drive portfolio growth, and build a data-driven culture. You will work closely with the Sales, Support, and Product teams, and have the opportunity to make a significant impact on the customer experience. Enjoy benefits such as premium health insurance, remote work options, and a sustainable mobility package.
Missions
- Gérer, coacher et améliorer les compétences d'une équipe de 8 CSM expérimentés.
- Soutenir l'équipe pour adopter un état d'esprit axé sur le succès et la croissance.
- Conduire la croissance du portefeuille : rétention, réduction du churn, upsell et détection d'opportunités.
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