Recovery, PMO - SPX Express
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Salary
≈ $11k – $21k per year (Estimated)
Location
In office (Kuala Lumpur)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Sep 25, 2026. Shopee scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
- Lead the design and execution of end-to-end recovery improvement initiatives focused on Stuck, Loss, Damage, and other cost-impacting areas
- Identify operational and process gaps, develop improvement plans, and ensure initiatives are delivered with measurable outcomes
- Use data-driven analysis to diagnose issues, track progress, and ensure continuous performance improvement
- Build and maintain management dashboards and performance trackers for visibility and alignment
- Collaborate closely with local, regional, and cross-functional teams to align on strategy, priorities, and deliverables
- Coach and guide team members, fostering a problem-solving and analytical mindset within the team
- Act as the key business partner to management, driving cost optimization and operational excellence
- Bachelor's Degree in Business, Economics, Engineering, Data Analytics, Operations Management, or a related field
- Fresh graduates are encouraged to apply; candidates with up to 2 years of relevant internship or working experience in operations, project management, business analysis, or consulting-related functions are also welcome
- Demonstrated involvement in academic, internship, extracurricular, or project-based initiatives with measurable outcomes is an advantage
- Strong analytical and problem-solving skills, with the ability to interpret data and derive actionable insights
- Good communication, stakeholder management, and presentation skills, with the ability to collaborate effectively across teams
- Proficiency in Microsoft Excel and PowerPoint; familiarity with dashboarding tools (e.g., Tableau, Power BI, Looker Studio) is a plus
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