Workforce Research and Insights Lead - SPX Express

Shopee • Commerce • Bachelor's Degree • 7 hours ago
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Salary
≈ $29k – $85k per year (Estimated)
Location
In office (Ho Chi Minh City)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 25, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Lead and manage Workforce Management (WFM) related projects end to end.
  • Conduct labor market research and generate insights to support strategic decisions for WFM teams.
  • Plan and organize internal immersion trips to key regions to deepen on site labor market understanding.
  • Standardize nationwide workforce processes, booking systems, and operational workflows for blue collar labor.
  • Partner with functional teams to roll out improvements and ensure operational alignment.
  • Provide structured updates, reporting, and recommendations to management level.
  • Other tasks that assigned by management team
  • Bachelor’s degree in Business, Economics, Operations, HR, or related field.
  • 3 - 5+ years of experience in mass WFM, operations, research, or equivalent.
  • Proven project management capability.
  • Strong analytical and problem-solving skills.
  • Structured, proactive, and able to influence stakeholders both in English and Vietnamese
  • Experience with blue collar workforce models is a plus.
  • Comfortable traveling for field immersions.
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