Workforce Research & Insights (Senior/ Associate) - SPX Express

Shopee · Commerce · Travel required · 2 months ago

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Salary

≈ $13k – $30k per year (Estimated)

Location

In office (Ho Chi Minh City)

Seniority

Senior · 3+ years exp

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Sep 25, 2026. Shopee scores A on the Alion truth index.

Overview

Company

Impact

Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.

shopee.com · HQ: Singapore · Marketplaces · 1001-5000 employees · Est. 2015

Tech stack of Shopee

The Workforce Research & Insights Associate/Senior Associate supports research initiatives, conducts labor-market analysis, and helps deliver insights and standardized processes for the workforce management team

Key Responsibilities

Coordinate and execute Workforce Management (WFM) projects.
Conduct labor market research and basic analysis of labor market data to provide insight for the line manager
Conduct market research and organize immersion trips for the WFM team or other management teams to key regions to deepen on site labor market
Assist in documenting, maintaining, and updating standardized processes and booking systems.
Prepare reports, summaries, and visual outputs for internal teams.
Work with cross-functional partners to support the execution of initiatives.
Other tasks as assigned

3-5 years of experience in research, operations, HR, or related roles.
Strong analytical ability and attention to detail.
Good communication and project management skills.
Curious, proactive, and willing to travel for immersion trips

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