Petshop Controller

The purpose of the Petshop Science Controller role is to

coordinate and support the Petshop Science brand, drive an

outstanding service culture, oversee in-store standards,

operational excellence, and develop service, sales, and stock

strategies alongside the Team. The role supports the Petshop

Science Manager in all facets of the store operations and takes

full accountability of the store during scheduled shifts and/or in

the absence of the Manager. The role executes stock

management and merchandising plans, manages loss prevention

and related mitigations, encourages the achievement of sales

targets, and focusses efforts on return customer traffic to the

store as a key indicator of success. The role oversees and

supports a team comprising Sales Assistants to deliver a

convincing and competitive experience as ambassadors

of the Petshop Science brand.