Senior Product Manager – Cross-Border

ShopSe · Bachelor's Degree · A/B Testing · 4 months ago

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Salary

≈ $29k – $59k per year (Estimated)

Location

In office (Mumbai)

Seniority

Senior · 5+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Jul 22, 2026. ShopSe scores B on the Alion truth index.

Overview

Company

Impact

Profile match

ShopSe

ShopSe is an Indian fintech company offering checkout financing, instant EMI and payment solutions that help merchants raise conversions. It is expanding its merchant acceptance network online and offline and hires product managers for lending, payments and cross-border, merchant acquisition managers and engineers. The company is headquartered in Mumbai, India.

getshopse.com · HQ: Mumbai, India · Payment Processing & Gateways · Buy Now, Pay Later

Tech stack of ShopSe

Backed by Chiratae Ventures

Position Overview

Own the Cross-Border side of the ShopSe platform end-to-end - the full cross-border transaction lifecycle from checkout and payment initiation through FX conversion, authorisation, settlement, refunds and reconciliation - including owning ShopSe’s integrations with cross-border payment partners (PA-CB licensed aggregators, international PGs and banks).
Senior IC role with full ownership of measurable outcomes and clear accountability for results.
Reports directly to the Director of Product. Works closely with cross-functional teams - cross-border payment partners, banks, lenders, tech, design, finance-ops and compliance.
Drives sprint-on-sprint improvements in cross-border payment success rates and settlement TAT and month-on-month growth in processed volume (GMV) across corridors and partners. No drop-off in the cross-border funnel goes un-addressed for more than 2 sprints.
Owns the full cross-border payment funnel - checkout, payment-method selection, currency presentment, authentication, authorisation and settlement - and is accountable for conversion at every stage, from first intent to settled transaction.

In this role, you have the opportunity to …

Own the cross-border engine of one of India’s fastest-scaling fintechs.
Define the cross-border partner integration, FX and settlement strategy from the ground up.
Build the cross-border stack that powers ShopSe’s next phase of geography and partner expansion.
Work directly with leadership on FY27 planning and shape the cross-border product roadmap.

Responsibilities will include …Functional Expertise

Cross-Border Success & Checkout Conversion: - Own the end-to-end cross-border transaction funnel - checkout, currency presentment, authentication, authorisation and confirmation. Drive sprint-on-sprint improvements in success rates (SR) and checkout conversion across corridors through experimentation and friction removal.
Cross-Border Partner Integrations: - Own ShopSe’s integrations with cross-border payment partners - PA-CB licensed aggregators, international PGs and correspondent banks - end-to-end: scoping, API integration, certification, go-live and steady-state monitoring. Track the funnel and success rates corridor-by-corridor and partner-by-partner, and drive fixes with partner teams.
FX, Pricing & Corridor Economics: - Own FX conversion and mark-ups, multi-currency pricing and presentment (DCC vs local currency), corridor-level unit economics and partner commercials. Balance customer experience against margin per transaction.
Settlements, Refunds & Reconciliation: - Own cross-border settlement cycles, nostro/escrow flows, refunds and the multi-currency reconciliation engine across partners and banks. Reduce settlement TAT, recon breaks and refund turnaround time.
Regulatory & Compliance Knowledge: Must be well-versed in cross-border regulations and guidelines, including RBI's PA-CB framework, FEMA and LRS.

AI as a First-Class Lever

Bring an AI-first approach to product and operations - use AI to write BRDs and PRDs, accelerate research and competitive analysis, assist multi-currency reconciliation and compliance operations, and identify opportunities where AI meaningfully improves success rates and funnel visibility.

Interaction

Cross-Functional Coordination: - Cross-border payment partners, banks, tech, design, finance-ops, compliance. Weekly tech syncs, monthly business reviews, quarterly planning.
Partner Empathy: - Stay close to cross-border payment partners. Join partner review calls, sit in on support and dispute escalations and identify where cross-border payments break and how to fix them.

Problem Solving

Funnel & Cohort Analytics: - Read the cross-border funnel, run cohort analyses on success rates, failures (by corridor, method and partner), FX take-rates and settlements, and own the dashboards that drive your KRAs. Separate real product gaps from partner- and bank-side effects.
Experimentation: - Design and run A/B tests at velocity across the cross-border checkout and payment funnel. Build a culture of evidence over opinion across the product team.
Strategic Vision: - Translate FY26-27 ambition into a sequenced roadmap. Defend it with data when priorities collide.

Qualification & Experience

Bachelor’s degree in Engineering, Business or related field; MBA preferred but not mandatory.
5-8 years in product management, with 3+ years owning cross-border payments or international product surfaces.
Direct experience in the cross-border domain - cross-border payments/collections, remittances, international acquiring or PA-CB - is required. Hands-on experience of partner integrations and a deep understanding of cross-border money movement: onboarding, transaction processing, FX, settlement, refunds and disputes.
Proven track record of moving success rates, checkout conversion, corridor volume or settlement metrics - with numbers.
Experience working with cross-border payment partners and banks, and integrating payment APIs, webhooks, multi-currency reconciliation files and dispute flows.
Strong working knowledge of cross-border rails and regulation - RBI’s PA-CB framework, FEMA and LRS, SWIFT and card-scheme cross-border flows, UPI international, AML/KYC and sanctions screening, and settlement, nostro and escrow norms.
Hands-on fluency with AI tools in daily product work - LLM assistants for spec writing, prompt design for research and analysis, and a clear point of view on where AI fits in a cross-border stack.
Excellent written and verbal communication. Crisp PRDs.

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