Field System Service Engineer

Smart Work Consultants • Travel required • 2 months ago
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Location
In office (Madurai)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Aug 21, 2026.

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Smart Work Consultants

At Smart Work Consultants we help you discover the key to hiring the finest talents for your company and unlocking the perfect career opportunity for job seekers. We specialise in executive search, mid & senior level hiring.
smartworkconsultants.com • HQ: Madurai, India • Human Resources • Executive Search • Professional Services • 51-200 employees • Est. 2010
Tech stack of Smart Work Consultants

We are looking for a technically skilled Field System Service Engineer to provide on-site installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.

Roles & Responsibilities

  • Install, configure, and maintain IT hardware and infrastructure systems
  • Provide on-site technical support at customer locations
  • Troubleshoot desktops, servers, network devices, printers, and peripherals
  • Install and configure operating systems, software, and applications
  • Diagnose and resolve hardware and networking issues
  • Perform preventive maintenance and system health checks
  • Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
  • Coordinate with vendors and internal technical teams for escalated issues
  • Maintain service reports, installation records, and customer documentation
  • Respond to customer service calls and ensure timely issue resolution
  • Support AMC / service contracts and maintain customer relationships
  • Travel to client sites as required

Requirements

IT Hardware Installation & Troubleshooting

Desktop / Laptop / Server Support

Networking - LAN, WAN, Wi-Fi

Switches & Routers

Windows OS & Software Installation

TCP/IP, DNS, DHCP - Basic Knowledge

Hardware & Peripheral Troubleshooting

Preventive Maintenance

CCTV / Firewall / Backup - Added Advantage

IT Infrastructure Support

Customer Service & Technical Communication

Strong Problem-Solving Skills

Benefits

Attractive salary + performance incentives

Field exposure to diverse IT infrastructure projects

Hands-on experience with networking and enterprise IT systems

Technical training and skill development

Career growth in IT Infrastructure & System Integration

Opportunity to work with reputed corporate clients

Travel allowance / reimbursement as per company policy

? Keywords

Field Service Engineer, Field System Service Engineer, Field Support Engineer, IT Support Engineer, System Engineer, System Support Engineer, IT Infrastructure Engineer, Technical Support Engineer, Hardware Engineer, Network Support Engineer, Desktop Support Engineer, IT Hardware, Networking, LAN, WAN, Wi-Fi, Router, Switch, Server Support, Windows Server, Hardware Troubleshooting, Network Troubleshooting, AMC Support, On-Site Support, System Integration, IT Infrastructure Services.

#FieldServiceEngineer #SystemEngineer #ITInfrastructure #ITSupport #TechnicalSupport #NetworkEngineer #HardwareEngineer #FieldSupport #NetworkingJobs #SystemSupport #ITJobs #InfrastructureJobs #HiringNow

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