Solutions Specialist

About the Role

We are looking for a Solutions Specialist who will focus primarily on building, automating, and maintaining solutions within the Smartly platform and Google Apps Script environment. This role is ideal for someone with strong technical curiosity, solid scripting fundamentals, and the ability to quickly learn digital marketing concepts. You’ll partner closely with internal teams and clients to translate business requirements into scalable, efficient workflows.

This is a hands-on technical role where you will create custom automations, troubleshoot complex issues, and guide clients on how best to leverage Smartly’s capabilities. Prior AdTech experience is beneficial but not required-what matters most is your learning agility, problem-solving ability, and comfort working with APIs, scripts, and data.

As a Solutions Specialist at Smartly, you will …

Client & Internal Collaboration

• Work closely with internal teams and client stakeholders to deeply understand business or workflow requirements.
• Translate those needs into technical specifications, scripts, automations, or Smartly platform configurations.
• Explain technical concepts clearly to non-technical audiences.

Solution Development & Automation

• Build, test, and maintain Smartly workflows, templates, rules, and custom automations.
• Develop and optimize Google Apps Script solutions to support data processing, validation, reporting, and operational automation.
• Research and design bespoke solutions using APIs and scripting to solve specific customer use cases.

Troubleshooting & Quality Assurance

• Diagnose and resolve issues across scripts, APIs, and Smartly workflows-even when information is incomplete.
• Perform thorough QA and testing to ensure reliability, performance, and error handling.
• Monitor and maintain long-term stability of custom implementations.

Integration & Platform Support

• Support client integrations with advertising platforms such as Meta, Google Ads, YouTube, DV360, and Campaign Manager 360.
• Identify bugs or platform issues and deliver clear documentation and reproduction steps for Engineering teams.

Internal Contribution

• Improve internal tools, documentation, and best practices for scalable solution development.
• Contribute to shared knowledge across the team by identifying opportunities to automate or streamline processes.

We're definitely looking for you, if you have...

Technical Skills

• Proficiency in JavaScript and Google Apps Script.
• Comfortable working with APIs, JSON structures, and data workflows.
• Experience with HTML5 and CSS.
• Familiarity with Git, AWS, or Google Cloud Platform (GCP) is beneficial.

Learning & Problem-Solving

• Ability to quickly learn marketing concepts such as campaign structure, optimization strategies, and attribution models.
• Strong analytical and debugging skills, especially when working with automation or API-driven systems.
• Structured problem solver with a logical, methodical approach.

Communication & Collaboration

• Strong verbal and written communication skills in English.
• Capable of simplifying technical ideas for non-technical partners.
• Collaborative mindset with comfort working asynchronously across regions.

Additional Requirements

• Willingness to work flexible hours to support global time zones.
• Curious, self-driven, and proactive in identifying opportunities to improve workflow efficiency.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

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