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Salary
≈ $60k – $136k per year (Estimated)
Location
In office (Seoul, 8am - 8pm)
Seniority
Senior · 4+ years exp

Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Oct 13, 2026. SmartOSC scores A on the Alion truth index.

Overview
Company
Impact
Profile match
SmartOSC is a Vietnamese digital transformation and IT services company headquartered in Hanoi that builds digital commerce, data and AI, cloud, cybersecurity, digital banking and custom application solutions for clients worldwide. Established in 2006, it has more than 1,000 IT specialists and offices across Asia Pacific, including Ho Chi Minh City, Da Nang, Singapore, Bangkok, Seoul, Japan and Australia, and it also runs the omnichannel point-of-sale platform ConnectPOS. It hires software, data and analytics engineers, PHP, Node.js and iOS developers, business analysts, presales solution architects, project managers with Japanese or Korean skills, support engineers and sales directors.
– Gather, analyze and document business and functional requirements from clients and stakeholders.

– Translate business requirements into clear functional specifications and detailed user stories for technical teams.

– Analyze existing business processes and propose effective improvement solutions.

– Work closely with Project Managers (PMs), developers, QA, designers, and delivery teams throughout the project lifecycle.

– Support project planning, scope clarification, and change request management.

– Participate in UAT preparation, testing coordination, and issue tracking to ensure high-quality output.

– Act as the primary communication bridge between global clients and internal technical teams.

Requirements

– 4+ years of experience as a Business Analyst, Functional Consultant, or a related role in IT services/software development

– Experience in eCommerce or digital platform projects is highly preferred

– Good understanding of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies

– Proficiency in creating professional Requirement Traceability Matrix (RTM), Functional Specification Documents (FSD), and Actionable Requirements

– Strong ability to use tools (e.g., Draw.io, Lucidchart, Visio, or Figma/Balsamiq) to create Flowcharts, UML Diagrams (Use Case, Activity, Sequence), and Wireframes.

– Strong analytical and problem-solving skills

– Excellent stakeholder management and communication skills

– Ability to work effectively in multicultural and cross-functional teams

– Fluent English communication skills are required for working with international stakeholders

Benefits

At SmartOSC, we offer the best to your values:

– Attractive salary package

– Salary review twice a year

– Flexible working hours (between 7:30am - 7:30pm on staff’s preference)

– Premium health care

– Working in one of the largest digital transformation agencies in Asia - Professional English environment

– Firm’s Certified Qualifications Sponsorship for career development

– Annual company trip inside or outside Vietnam

– Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.

– Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc

 

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