Middleware Engineer

Softtek • 1 day ago
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Softtek

Softtek is a Mexican information technology services company founded in Monterrey in 1982 that coined the term nearshore to describe delivering technology services to the United States from Latin America. It provides application development and maintenance, enterprise application implementation on SAP and other platforms, cloud and infrastructure management, digital engineering, quality assurance and business process services to clients across the Americas, Europe and Asia. Headquartered in Monterrey and privately held, it operates delivery centres across Mexico, Brazil, Argentina, Spain, India and China and is one of the largest technology services firms based in Latin America.
softtek.com • HQ: Monterrey, Mexico • Software • Information Technology • 5000+ employees • Est. 1982

Implement and maintain Middleware platforms, ensuring the availability, reliability, and optimization of these platforms through proactive monitoring and maintenance. Create a stable and scalable platform environment that facilitates systems integration and collaboration, promoting agility and supporting the organization's strategic objectives through a solid foundation for digital transformation.

Levantar cambios en Service now(ademas de presentación ante el CAB)

Levantar requerimientos en Service now

Aprobación y cierre de tareas en Service Now

Ajuste a umbrales en alertas de monitoreo

Atender de oyente para validar impactos sesiones de entendimiento de controles de cambio con el cliente

Configuraciones nuevas en tenant de dynatrace

Creación de dashboards, funnels y notebooks en dynatrace

Conocimiento de lenguaje DQL (Dynatrace Query Lenguaje)

Nivel de ingles intermedio

Manejo a nivel usuario de herramienta service now.

Conocimiento sobre sinteticos

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